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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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May 06, 2021

Too much waiting time for oil change , my appointment was at 3;00 pm and they finish around 4:15, it needs to improve it More

by racuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Great service, always able to get in quickly when need service done. Jeremy is always very helpful and keeps me up to date on the progress of the work I'm having done. More

by Levi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hiezer
April 30, 2021

All the staff in the service department were excellent to deal with. They always go the extra mile to make our experience very positive. We always recommend them for service work!! More

by Ufoilers73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

The men and women I deal with at Mathews Ford, Inc., Marion, Ohio are always courteous, kind, caring and professional. I will continue to lease, buy, take my vehicles to be serviced there! More

by jbeard3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Clements , Mike Hooper
April 28, 2021

helpful employes and nice to people, worked with me on the tires I got and was willing to tell me what i should do after i got the tires put on but not pushie with it More

by loneworf56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jremy
April 27, 2021

Excellent workmanship. Can't find the repaired area. Would definitely use Mathews Ford in the future. I will definitely recommend them to my friends. Great dealership! More

by garol200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

I took my car in for its maintenance oil change etc. Your service department is awesome they take the time to explain things to you even if it’s in a lengthy conversation. This is not for the sales departmen More

by scaronguire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh service department.
April 26, 2021

The service was Amazing and they fixed my car fast and in a timely manner. No issues with my suv since. Thank you for the work done. More

by Mya.zariyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
April 26, 2021

Excellent dealer to deal with. Very knowledgeable, very helpful and professional. The employees are well-versed . I recommend this dealer 100% with no issues whatsoever. More

by KVERITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan,Jim,Jeremy,Josh,Dave
April 26, 2021

Seemed to be very trustworthy hopefully they stay that way been coming to them since I bought my truck since 2018 thanking of buying my next vehicle from here More

by weky802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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