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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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May 15, 2021

Very helpful people ———-took care of my car and the mouse. Didn’t take too long for service completion. Had help with getting around he shop. More

by Bostonvinny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Had a recall on my back up camera for my 2020 F350. I got it scheduled and dropped the truck off. I mentioned another minor issue with the interior. They research and repaired the issue during the sche More

by hd78fxs13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021 -

hd78fxs13 responded

Thank you

May 13, 2021

I am very pleased with the service provided. My car is back to being it’s original beautiful look. Thanks so much for repairing it so fast More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

In and out quickly So friendly Clean shop and waiting In and out quickly So friendly Clean shop and waiting area Will offer water and coffee Will offer other services if needed I love going ther More

by alexwalker0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan, Rod
May 12, 2021

Your employees are great.They are friendly, helpful, explain the problem and had he fix and let you see the problem. Thanks for hiring such good people by More

by GPFOUT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heizer
May 12, 2021

I brought my Truck in with with what I thought was a computer problem they found the problem they were honest and said it was just a bad ground fix it I’m please with my truck I More

by Bobweber50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 12, 2021

Mathews Ford has always provided service to satisfy my issues and scheduled maintenance Jeremy Heizer has always shown a personal interest in understanding my issues and keeping me advised if necessary re More

by CJHAWKINS43302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heizer
May 11, 2021

Simply the best team I have ever usedJeremy routinely Simply the best team I have ever used Jeremy routinely goes out of his way to take care of us and our vehicles Please keep up the GREAT WORK!!! More

by Osterj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Excellent service. Quick appointment set up at convenient times. Great communication on repair updates, timing of parts, and completion status. Friendly people that makes the whole experience great. More

by ROB VANS COIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
May 06, 2021

They were super nice, explained everything to me where I knew what they was talking about. I will for sure return for service on my vehicle More

by tiname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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