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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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May 31, 2021

Service Advisor went up and above and took care of me with a spare tire. He deserves a raise. He took care of me even though the service tech was not able to. More

by Bessinger8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan - Service Advisor
May 24, 2021

They did a really excellent job on my car when I picked it up it look like it was brand new I was pleased thank you More

by Kcombs3835
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

Ryan and the complete staff at Marion Ford service are great to work with. They are very flexible when scheduling appointments and always deliver as promised. More

by Ufoilers73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
May 21, 2021

My car had been in the shop 3 separate times. It initially took an entire week to get any information on my car once it had been dropped off. After they “fixed” the issue, I picked up my car only to More

by dfaris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Spencer Mathews
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

good people, never had a problem with anyone in the service dpt. . the complete staff at Marion Ford service are great to work with. Would definitely recommend them! More

by DSTUMP58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jim woodson , jeremy heizer, tim flinchbaugh
May 21, 2021

Great guys worked me in these guys are great! I'll definitely be taking my vehicles in there to have all my future services done. More

by PDORAN18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh birdsong
May 21, 2021

We were pleased with the work and the attention taken on the jobs and the recalls that were taken care of at the same time is thank you. More

by rwindbigler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

I am always greatly satisfied with the service i receive and the friendly treatment given to me and the service is fantastic I will always bring my vehicles to you for repairs. More

by MIKEMIERS647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy heizer
May 19, 2021

Attention to detail 😁 in service on our older Lincoln zephyr.plus recall loaner .car offer during service was really nice. Courteous attention the long wait my first visit there. Just More

by Jac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

I have been having my vehicles serviced at Mathews Ford for a few years now and have never had a bad experience. Would definitely recommend them! More

by REVRENDDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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