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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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June 10, 2021

Ryan said he could try to fit me in and I was thoroughly impressed when they called two hours later and my truck was finished. This was not an oil change. They replaced the #8 coil in my 07 F-150. Very happ More

by Michael Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
June 08, 2021

Called the dealership and was able to schedule an appointment for THE WORKS oil change on short notice . Got me in and out in a timely manner , as I waited on the work . More

by jwy502inf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heiser
June 07, 2021

Very Pleasant Service Men and Respectful Also. I Really Very Pleasant Service Men and Respectful Also. I Really Appreciated That The Way All People Should Behave When Dealing With Customers I Don’t Know More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Best Ford dealer in Ohio. Service department is first rate, accommodating, thorough, friendly, they check all the boxes on my expectations. I highly recommend Mathews Ford to anyone looking to purchase a More

by 3922maple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
June 04, 2021

Very pleased with scheduling and maintenance performed on my Edge. Staff and mechanics friendly and knowledgeable. Took care of us like family.Thank you all at Mathews Kennedy Ford of Marion. More

by bwperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Always receive excellent service, Ryan always takes very good care of us, he needs recognized and a raise. Been doing business with him for 7 years now More

by DAVAUD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
June 03, 2021

Appreciated the prompt and friendly service. Fast service. Got me in right away with a safety issue. I highly recommend Mathews for sales and service More

by TMCKINNISS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
June 02, 2021

Told me I needed a fuel pump and was gonna charge close to 1100.00 dollars and then to find out it wasn’t even what was wrong More

by mommy97jenn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Mathews
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

The job was done very well and on time!The body shop manger was excellent, and his assistant was also very good, thanks to both of them!! More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
May 31, 2021

The young man that I first spoke to when dropping off my car to be worked on was kind and professional. He answered all my questions. More

by williamson03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
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