Mathews Ford Marion Inc. - Service Center

Service Department is awesome as always! Got my car in a timely manner and also recommended other work that needed to be done to my car! Service guys always on top of things! timely manner and also recommended other work that needed to be done to my car! Service guys always on top of things! More

They bent over backwards for me. Excellent service. You would think I was important or wealthy. I will use them again. I have been using Mathews for years, and will recommend them to everyone R You would think I was important or wealthy. I will use them again. I have been using Mathews for years, and will recommend them to everyone Roger Kerr More

Great service. 12 out of 10. My car had overheated in my drive plus time for oil change. Due to being in the high risk status for COVID-19, I called and spoke to Ryan, service department. I asked Ryan if drive plus time for oil change. Due to being in the high risk status for COVID-19, I called and spoke to Ryan, service department. I asked Ryan if my car could be picked up rather than me take car in for service. Ryan said that could be arranged. Ford picked up my car left me a car to dive while mine was being serviced. Ryan followed up with phone call to advise me if the issue. Ryan explained in detail what my car needed and estimated cost. Carla, cashier, took my payment information over the phone car returned to me on day promised I will recommend Ford to others Thanks to all stay safe More

Logan did a fantastic job! Very thorough. Kept me updated on repairs. Arranged for rental car.. Thank you for all your help.. was happy with service on repairs. Arranged for rental car.. Thank you for all your help.. was happy with service More

I live in Galloway, Ohio and I had.to go to Marion. We were on our way home when the Explorer started to act up It would hardly move. I was close to Mathews Ford, so I headed there. I just pulled into t were on our way home when the Explorer started to act up It would hardly move. I was close to Mathews Ford, so I headed there. I just pulled into the service area And was greeted by Jeremy. He immediately took charge and took.it to Rod. Rod found the problem and took care of it. We headed home. They area GREAT team. I have never had it so good More

Jeremy is a benefit to your business!! Always friendly and professional in his approach to our family . We have purchased over the past 22 years 14 new vehicles. and professional in his approach to our family . We have purchased over the past 22 years 14 new vehicles. More

Service manager Jeremy is excellent. Good to work with. Very friendly. Got my car in and repaired quickly. I have purchased a few vehicles from here. Knowledgeable staff. Very friendly. Got my car in and repaired quickly. I have purchased a few vehicles from here. Knowledgeable staff. More

The dealership has friendly people working the service desk and always greeting us with a smile asked if we’ve been helped and making sure we get the care we need for our vehicles making sure we know what desk and always greeting us with a smile asked if we’ve been helped and making sure we get the care we need for our vehicles making sure we know what we are getting done with them and they always have good manners towards the customers. Highly recommend this dealership for oil changes More

Always friendly and takes care of my needs. Services are always done in a timely matter. Appreciate all that are involved every time I need work done! always done in a timely matter. Appreciate all that are involved every time I need work done! More

Jeremy in the service department is great. He's always treated me with respect. Can't say that for the body shop. I have no respect for them treated me with respect. Can't say that for the body shop. I have no respect for them More