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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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September 16, 2020

I really enjoyed my experience here.. no high pressure sales...very friendly staff..very knowledgeable..I was there a surprisingly short amount of time...they told me what documentation they needed...and More

by lauraslavishnails1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coty, jennifer
September 14, 2020

The service dept lead by Jeremy is awesome. They took expert care of my car, and washed it. Thank you for such great work!!! Service dept is the best More

by dilsaverdenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

No one at the front desk to assist. Had to wait several minutes. Was told I didn’t need an appointment then had to wait.kevin is great!!! More

by Pattiklingel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Clements
September 10, 2020

Slow; never mentioned ford pass and I was there for 3 hours for a break job. Cashier was not nice about ford pass and had no intention of taking my suggestion to her boss about ford pass More

by CIANCIANDJDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Called toll free# to schedule recall service who connected me to preferred dealership. Josh got me in within the hour. Great Job! Well Done, as always!! Thanks! More

by famwishes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
September 09, 2020

The service center always takes good care of my car they are always done with car when they say its going to be very friendly staff More

by seasprite1552@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramy tim flinchbaugh
September 07, 2020

The service counter is fantastic and I really appreciate them keeping me informed about what is going on with my truck and he kept his word on the price. More

by DONJOHNSTON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramy at the service counter
September 02, 2020

The people in the service dept. are great and easy to work with. They will go the extra mile to make sure you are satisfied with the work that was done. More

by DILSAVERCHUCK1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Took car in for oil change. Receive car back with greasy hand prints on door and steering wheel . Spoke to Vince who promptly cleaned. I was told my car was washed....Lincoln benefit. My car was clean when More

by Wsh3marine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vince
September 02, 2020

Since getting my vehicle I’ve came to get my oil changed here, fast service,decently priced and they are always so friendly! Thank you Matthews ford😊 More

by motoni2660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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