Mathews Ford Marion Inc. - Service Center

Very friendly associates ! They are excellent at service ! Have always taken care of my auto needs ! Not overly pushy on talking to me about a new car . My car is a 2015 MKS ! Have always taken care of my auto needs ! Not overly pushy on talking to me about a new car . My car is a 2015 MKS More

Got us in very quickly. Staff very polite. Helped put my mind at ease because my granddaughter was taking the car to Tennessee and I was comfortable knowing that they looked it over. Good job Matthews Ford mind at ease because my granddaughter was taking the car to Tennessee and I was comfortable knowing that they looked it over. Good job Matthews Ford More

Great service department! Got me in and out quickly. I’ll definitely be back in the future! Very personable and professional staff. I would recommend to others. definitely be back in the future! Very personable and professional staff. I would recommend to others. More

We had our car in for repair due to hitting two raccoons. They did considerable damage to the front of our car. The work was completed very well. They found additional damage and corrected that also. Everyth They did considerable damage to the front of our car. The work was completed very well. They found additional damage and corrected that also. Everything was done timely. Thank you well done !!!! More

I was happy to get oil changed and tires rotated as quickly as I did. I did not have a long wait during this pandemic problem. Everyone was considerate of my needs to use WiFi while waiting. Josh let m quickly as I did. I did not have a long wait during this pandemic problem. Everyone was considerate of my needs to use WiFi while waiting. Josh let me know himself if it all went well. I feel valued. More

I was very happy with the way I was treated. I have taken my car there before and I prefer them to others. I life in Columbus but will go there for any repairs. Thank you for the best service my car there before and I prefer them to others. I life in Columbus but will go there for any repairs. Thank you for the best service More

Every time I need service, the people there are absolutely cooperative and genuinely concerned that my problems are solved. The mechanics are thorough in their inspections of my vehicle. absolutely cooperative and genuinely concerned that my problems are solved. The mechanics are thorough in their inspections of my vehicle. More

The Service Area (and Rick from sales) are the absolute best. My car has always been in and out with no ridiculous wait time. Brandon and Austin seem to be the two that are written on the paper the most an best. My car has always been in and out with no ridiculous wait time. Brandon and Austin seem to be the two that are written on the paper the most and I have never experienced an problems. They keep me informed and when if anything other than an oil chance needs to be done, they explain what it is, the importance of it, and the price. More

My service appointment was scheduled for 10 am which I was there at 10. The vehicle didn't move from the service desk until 11 am when it was finally taken to the service bay. Usually I don't have to wai was there at 10. The vehicle didn't move from the service desk until 11 am when it was finally taken to the service bay. Usually I don't have to wait that long. More

All phone interaction was very professional and helpful. Was disappointed when I picked up truck and there was boot prints all over driver's side. Wish they would of covered the fabric floor mat Was disappointed when I picked up truck and there was boot prints all over driver's side. Wish they would of covered the fabric floor mat More