Mathews Ford Marion Inc. - Service Center

As always, the service personnel (Jeremy) was efficient, thorough, and expedient. I was called regarding the necessary repairs and a fair estimate to complete the repairs. The truck was repaired ahead of sc thorough, and expedient. I was called regarding the necessary repairs and a fair estimate to complete the repairs. The truck was repaired ahead of schedule and I found the process to pick it up was efficient and courteous. More

Employees always respectful and helpful...only thing they forgot to reset the button telling me I need oil change!. Payment girl was very helpful and nice. forgot to reset the button telling me I need oil change!. Payment girl was very helpful and nice. More

Easy to make appointment. Quick to get in for my alignment and work completed before anticipated completion time. Also was able to pay with My Ford reward funds so that was even better. alignment and work completed before anticipated completion time. Also was able to pay with My Ford reward funds so that was even better. More

Large heat shield replaced was unattached. But the back heat shield still rattles. Needs screws. Hopefully they will fix when I notify them at there expense. That’s why I took it to them heat shield still rattles. Needs screws. Hopefully they will fix when I notify them at there expense. That’s why I took it to them More

Service department and parts department worked hard to get me the best price for service work. They did the work quickly and professionally. Thanks mathews ford! get me the best price for service work. They did the work quickly and professionally. Thanks mathews ford! More

They go above and beyond to help. Never gave up.Every dealership needs workers like this. Am so grateful for everything.Thank you from the bottom of my heart. dealership needs workers like this. Am so grateful for everything.Thank you from the bottom of my heart. More

Every one was nice and friendly would recommend to anyone to take there vehicles there to get work done had a really great experience thanks to take there vehicles there to get work done had a really great experience thanks More

We have trusted Jeremy at Ford service for years. We can describe an issue we may or may not have & he zeros in on it. To be able to have this kind of trust is not the usual & we appreciate him immensely describe an issue we may or may not have & he zeros in on it. To be able to have this kind of trust is not the usual & we appreciate him immensely More

The service department was really helpful and understanding with my truck although the trouble and the price of the fix. The staff was understanding and fair understanding with my truck although the trouble and the price of the fix. The staff was understanding and fair More

Brought in my vehicle for a warning light issue but didn’t have an appointment. They were able to diagnose and have it fixed the next day and for a decent price. Really pleased with the friendliness, t didn’t have an appointment. They were able to diagnose and have it fixed the next day and for a decent price. Really pleased with the friendliness, timeliness, and overall service I received. More