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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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January 14, 2021

The service department was able to work me in on very short notice. It took them less then 10 to find and fix my problem and get me back on the road. They were friendly and knowledgeable. Vey pleased. More

by Rachel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

JEREMY went above and beyond to help us with the problems we were having with our car.He treated us like we was part of the family. I would recomend him to all my family and friends. Thank you Jeremy for you More

by manley.albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heizer
January 14, 2021

The service people are very friendly and helpful. They always take care of any issues that I have with my 2007 Monte Carlo Chevrolet. I am pleased with their work. More

by Libby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
January 12, 2021

Staff was friendly. The only issue I had was as a Lincoln owner of a 2019 Mkt I was told no loaners were available after they asked if I bought the car there. He was friendly but I thought as part of More

by Faddison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
January 09, 2021

Mathews service staff are always friendly and efficient. They explain any problems and give me options. It is always easy to schedule service. Most staff had masks on this time. That made me feel much m More

by mike.paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2021

We get both our Lincoln SUV and Ford F-150 serviced frequently with Mathews. We also have brought our sons vehicles here for service. They are top noch! Customer Service is exceptional! All of t More

by Becky Gilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heiser goes above and beyond with his great customer service skills! He is the go to guy in the service Department at Mathews!
January 07, 2021

I purchased my car here . So I get all my services done here. I had a few minor issues since purchased, but I spoke with the service tech and they all were able to direct me and finish my car in a timely m More

by DALES09KAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

Glad to receive a free oil change good for traffic but not sales 500 hundred over factory invoice top dollar for trade and extended terms r better More

by NOEM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach
January 05, 2021

Ryan was a fantastic person to work for throughout the process. He made it easy to understand and was always timely in the manner. Thanks Ryan! More

by Aheimlich01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Verity
December 31, 2020

I don't feel I have to elaborate further that I had friendly, quick thorough routine maintenance done. You don't need 25 words for this. More

by ROSSIAFF379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The 3 service guys and Tim are excellent
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