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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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February 03, 2021

I really can’t say anything nice about this dealership. I purchased a 2013 F-150 and before I made my first car payment the truck had already been to the shop 3 times for engine problems. After spending $340 More

by Poes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Mathews
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Work was done in a timely manner.clean waiting room.a a a a a a a a a a a a a a a More

by howardbob2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
January 25, 2021

Excellent communication; polite and good customer service. The body work looked fine afterward; would recommend their services.the folks in the body shop were great! More

by nancyfields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan the gal at the desk at the body shop, Mel(?)
January 25, 2021

Jeremy is always friendly and helpful, but so are many in the service department. He listens and goes the extra mile to find the noise that only happens when the car is not at the shop. More

by themiddleearth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 22, 2021

Wonderful friendly service. Mathews always gets our vehicles serviced and fixed in a timely manner. Will not even go look at another dealership. If you want a great deal!! Go to Mathews!! More

by Kellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

I brought my car in for a recall repair and to get my side mirror replaced and was taken care of in a timely manner. More

by Deb Wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Rand, Gentleman in Parts Dept, Body Shop
January 21, 2021

I had my first experience with Mathews Ford yesterday and to my surprise it was a pleasant one. I’ll be back to get my service there again More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heizer
January 16, 2021

When I need help they are always there. I had a low tire light when I was near there. I live out in a rural area approx 17 miles away. I pulled into the dealership and talked To Jeremy my go to guy. He to More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
January 16, 2021

We were very pleased with the repairs we had done. We were able to get scheduled earlier than we thought & all the work was completed on time. More

by Endi05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2021

They have always been helpful and accomadating to my needs in scheduling and preforming work needed all work has been preformed with the expectations that have been desired and if there is any question More

by gharchaic72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
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