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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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February 26, 2021

The service department is wonderful. They are always pleasant and accommodating. They are very forthcoming on what maintenance needs done and review it with you prior to the service being started. More

by tillerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

Our experience was a pleasant one. The body shop service was professional, and the work was finished right on time! The temperature was near zero when we picked up the van, but it was warm and ready to go! More

by walkesandra2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Rand
February 19, 2021

Called at 730 for and oil change and they said come on over. Ask if I needed ride to work so sweet. Finished super quick. I forgot to tell them about a rattle that had just started 😏 but looking over More

by Dpatrick7@roadrunner.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area guys.
February 18, 2021

Appreciated that I didn't have to pay out of pocket....also that car wasn't snow covered when I picked it up! Thank you More

by De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mel, Logan
February 16, 2021

They picked up my car at work. Fixed the problem and called at lunchtime to say it was done. Jeremy always takes care of my vehicle More

by RODENBERGER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 15, 2021

The service dept was friendly did a good job. Jeremy was very polite and helpful. Had a issue.they fixed it no problem good work More

by rbn959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
February 15, 2021

Best Dealership, Body Shop anywhere been doing business there since 1976 and my friends I send my family I send to purchase new and pre-owned and if they have a fender bender I highly recommend the Body Sh More

by stealth433022003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Rand
February 12, 2021

I was late for my appointment but the were able to still take care of me and did it quickly as well. Fast and reliable service at a good price. More

by ROB VANS COIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

I have always used Matthews. Bought my last 3 brand new vehicles there. All personel are amazingly friendly and helpful. This was the first time I used the service department and they are as friendly as More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Jeremy at service desk is very pleasant to work with. An honest asset to the company. Service tech that programmed computer worked as expected. Thanks More

by Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hizor
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