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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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March 10, 2021

Did not fix the problem with my car after having it for four days without a loaner car. My car still shakes after telling me I needed all new tires and coolant is still leaking More

by jess32207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

They did a great job on the truck. They was polite when they called when the truck was done and honesty about the work that was needing done on my truck. More

by libertyhandle2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

I had great customer service at Mathews Ford. Rick in the body shop went over & above to help me get my car fixed and back to looking great! Thank you More

by blsmith761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Mathews service is top notch. To the ease of scheduling, shuttle service and response time and description of service. Very thorough and friendly staff! Highly recommend. More

by Angelax3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Glen
March 07, 2021

Friendly and professional experience -vehicle repaired within a timely manner. All my questions were answered. Appreciate all the employees that helped me. Vehicle to date drives fine. More

by huey2604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
March 05, 2021

Fantastic service. I bought tires here for my dually over a year ago(at a great price) and brought it back in for a flat repair. They got me in right away, fixed it quickly, for FREE. Very friendly. I would More

by jmcfsbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Vinny, Brian, Jeremy
March 04, 2021

Absolutely amazing service. Fast and great service. Dropped it off the night before, they called around 10:45 to say it was ready. I asked if someone could pick me up and within 15 min someone was ther More

by K Obert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2021

Very friendly. I like the shuttle service. I have not drove my truck that much to see if y'all fix the problem. Good experience so far. More

by Rob Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Service department was Quick and effective. I was in town for my father’s funeral. Really appreciated their accommodation. Xxx xxxxx xxxx xxxxxx xxxx zxx More

by K8jac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason? Service writer.
February 27, 2021

Body shop staff was friendly, competent, and professional. And I had my car back a day earlier than was promised! Looks like new. Well done! More

by VJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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