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Mathews Ford Marion Inc. - Service Center

Marion, OH

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329 Reviews

329 Reviews of Mathews Ford Marion Inc. - Service Center

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April 06, 2021

Stopped in to schedule warranty reprogramming transmission controls. Service Dept got me in on the spot so i didn’t have to go back in. Thanks More

by tx_333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
April 02, 2021

Mathews Ford is simply the best! There's a reason I drive to Marion from Delaware! Their service department is simply the best that I have ever dealt with ! More

by mlambka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the guys in the service department.
March 31, 2021

It’s all about the people! The service n Knowledge of the car u drive They have it all @ my dealer ship. Thank u for bending here in Marion ohio More

by Memaw73craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept front desk Josh, Matt.
March 26, 2021

All involved, the man who serviced my car, salesmen who offered me coffee, the gentleman who checked me in very friendly and knowledgeable. Service was quick and friendly. More

by dorotha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Awesome customer service! Great staff they helped us get our car back in no time! While I was there they even helped me get a rental car and transportation to the rental store! Will use them again if needed More

by Jennifer Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

They are always very helpful and do fast and great work when I bring my car in for service. They go out of their way to make sure each visit is a good one. More

by JOHNSONSCOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Josh in service department is excellent. He’s checking on a recall where top rail flew off and I purchased a new on before recall. More

by JSMOOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service/ Josh was excellent
March 15, 2021

Courteous staff. Quick process. Safely able to enter the reception area and speak to staff about the reason for service and the repairs necessary to get my vehicle back on the road. More

by Stlwool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
March 14, 2021

Most of the employee's were amazing, jerard or Jeremy was the only rude one. He scheduled my appointment. But the rest of the service dept was extremely helpful and nice. Thank you More

by Dc7099@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
March 11, 2021

Spencer and Jeremy and the service department always go above and beyond to help make getting service done a breeze and I will return again and again More

by Danbeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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