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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

Sort by
July 07, 2022

Very happy with the outcome of this visit. It didn’t start well but the outcome was GREAT. I will be back for all my service needs.THANK YOU More

by Thel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jul 09, 2022 -

Mataga GMC Cadillac responded

I do apologize for the initial difficulties you experienced, Thel. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss! Kindest Regards, Kathryn Mataga

June 27, 2022

Very good customer service and quick service. I have had no problems with this company More

by Venetta Hempstead-Ivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jun 29, 2022 -

Mataga GMC Cadillac responded

Venetta, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Kindest Regards, Kathryn Mataga

June 25, 2022

I Use the service shop and I’m very pleased. Will come back in the future More

by kmtetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy, Mataga Reputation
Report | Print
Jun 27, 2022 -

Mataga GMC Cadillac responded

Thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

June 19, 2022

The customer service was incredible at the dealership. Other dealers could learn from this team. Thank you, More

by klopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jun 19, 2022 -

klopez responded

Great experience and appreciate the customer service

June 17, 2022

Friendly staff, easy appointment options. My issues were resolved in a timely manner. All questions answered. More

by mnolasco86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Jun 21, 2022 -

Mataga GMC Cadillac responded

Thank you for your wonderful feedback! Kindest Regards, Kathryn Mataga

May 28, 2022

Excellent customer service, Fast And efficient work looking forward to my next service Thanks for More

by Kgranados148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person
Report | Print
May 31, 2022 -

Mataga GMC Cadillac responded

Thank you for your wonderful feedback! Kindest Regards, Kathryn Mataga

May 25, 2022

I gave them 5 stars due to the Marque & awesome customer service & being so attentive to my every questions. Also giving me the upmost priority as being a member of the cadillac family & deserving of my 5 More

by Randall Sander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
May 26, 2022 -

Mataga GMC Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Kindest Regards, Kathryn Mataga

April 16, 2022

Spoke with Mike originally, very helpful and nice guy! Raquel in the parts department ordered my part immediately. The part arrived a couple of days later and brought my GMC back to the dealership and the More

by Oscar S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Big Stud Man, Ozzie, & Raquel
Report | Print
Apr 19, 2022 -

Mataga GMC Cadillac responded

Oscar, thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Kindest Regards, Kathryn Mataga

April 12, 2022

Completed my car in a timely manner. Explained what was being done and answered any questions or concerns .very professional. More

by Fcruzsr67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 14, 2022 -

Mataga GMC Cadillac responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or a purchase. Thanks again! Kindest Regards, Kathryn Mataga

April 09, 2022

100% Customer service satisfaction. Their staff is very helpful and kind to their customers. Honest and guaranteed great service. More

by M_ramos85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Report | Print
Apr 11, 2022 -

Mataga GMC Cadillac responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Kindest Regards, Kathryn Mataga

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