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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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August 06, 2023

Outstanding Performance on the part of Ozzie in the service department. Hats off to Your staff! More

by jackpaich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar
Aug 08, 2023 -

Mataga GMC Cadillac responded

Thank you for taking the time to write this review. I am pleased to hear that Ozzie was able to provide an efficient and overall positive experience. Kindest Regards, Kathryn Mataga

July 31, 2023

I have used Mataga Buick GMC Cadillac of Stockton on numerous occasions and the service writers and the entire staff has always listened to my problems and solved them fast and efficiently. Thanks guys More

by Dwsears57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar, Ozzy Villalobos, Edgar Miranda, Linda Lor, Lois Rowland, Monica Guadiana
Aug 03, 2023 -

Mataga GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Kindest Regards, Kathryn Mataga

July 22, 2023

Vehicles sales good. Service department needs help. Keep me as a customer fix this. Department. More

by juliannesilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ozzy Villalobos, Edgar Miranda
Jul 25, 2023 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

Jul 25, 2023 -

juliannesilva responded

You have permission to contact my cellphone, which is on file with your service department I'm sure, if not they have my home phone and that will be fine too.

July 11, 2023

Mataga is my go to dealership for servicing my Cadillac Escalade over the past 12 years. They are local dealership that go out of their way to find solutions at a fair price. The parts department has a goo More

by hatzoff2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Jul 13, 2023 -

Mataga GMC Cadillac responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Kindest Regards, Kathryn Mataga

July 09, 2023

I was supposed to get a 10% discount and didn’t got applied I call over the phone to make sure I got it, this it’s the second time it happened. I used to love the place and serviced but this incident t More

by Jazglz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mataga Reputation
Jul 13, 2023 -

Mataga GMC Cadillac responded

Jazglz, Thank you for bringing this to our attention, we usually don’t have any issues applying discounts that are due to our guests.Please contact us at your earliest convenience so we can look into what happened for you. We truly appreciate your business! Kindest Regards, Kathryn Mataga

April 24, 2023

Always courteous excellent mechanic feel confident in any work they do a good experience always More

by Helen Reeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Apr 25, 2023 -

Mataga GMC Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Kindest Regards, Kathryn Mataga

March 10, 2023

Have been dealing with Mataga for many years. They are trustworthy, reliable, and seem to put seem to care about their customers. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mataga Reputation
Mar 13, 2023 -

Mataga GMC Cadillac responded

Rick, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage throughout the years. Please feel free to call or stop by if there is anything else we can do to help you. Kindest Regards, Kathryn Mataga

January 31, 2023

Service rep -Monica corrected problem. Initially they did not perform service as expected. Edgar was pleasant, professional and friendly. Thank you Jerry Knight More

by Nocrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar and Monica , Mataga Reputation
Feb 02, 2023 -

Mataga GMC Cadillac responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mataga Cadillac Buick GMC team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Kindest Regards, Kathryn Mataga

January 21, 2023

This is a wonderful dealership which gives Excellent repair service. The dealership also gives excellent customer service. Customer Service is the golden key to all successful businesses. More

by Hollywood
Recommend Dealer
Yes
Employees Worked With
The lady in part whom offer me a heater, Mataga Reputation
Jan 22, 2023 -

Mataga GMC Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Kindest Regards, Kathryn Mataga

January 11, 2023

Professional knowledge good communication with customers just a excellent auto dealership from sales to service More

by Cbisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Mataga Reputation
Jan 12, 2023 -

Mataga GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Kindest Regards, Kathryn Mataga