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Mataga GMC Cadillac - Service Center

Stockton, CA

4.7
152 Reviews

152 Reviews of Mataga GMC Cadillac - Service Center

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December 30, 2023

I went in for service done to my vehicle, and as always excellent outstanding service from Mataga More

by Ogpinoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Villalobos
Report | Print
Jan 02, 2024 -

Mataga GMC Cadillac responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Kindest Regards, Kathryn Mataga

December 10, 2023

Cruise. A really great bunch of people they really care about the people that come to see them and they treat you professionally and courtesy. Thank you. More

by Charlieandmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Villalobos, Lois Rowland, Monica Guadiana
Report | Print
Dec 12, 2023 -

Mataga GMC Cadillac responded

Thank you for putting your trust in Mataga Cadillac Buick GMC, Charlie! We pride ourselves in our service department’s ability to provide world-class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Kindest Regards, Kathryn Mataga

December 09, 2023

Excellent, courteous service. This was my first experience with MATAGA, and I am locked in! More

by Benny Licari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar, Ozzy Villalobos, Edgar Miranda, Linda Lor, Lois Rowland, Monica Guadiana
Report | Print
Dec 11, 2023 -

Mataga GMC Cadillac responded

Benny, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Kindest Regards, Kathryn Mataga

December 09, 2023

Exellent Raquel the manager has word and honors her work ethics and has good customer service More

by La Mamalona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Guadiana
Report | Print
Dec 11, 2023 -

Mataga GMC Cadillac responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Raquel was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Kindest Regards, Kathryn Mataga

October 22, 2023

I'm very happy with their service! Professional, communicative and repaired the issues with my car in a timely manner. Thank you Mataga! More

by rcortez1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Miranda
Report | Print
Oct 24, 2023 -

Mataga GMC Cadillac responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Mataga Cadillac Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Kindest Regards, Kathryn Mataga

September 23, 2023

This has been a great experience with Malaga of Stockton. The customer care and service was exceptional. I also didn’t expect the car cleaning inside and outside. A big shout out to your detailing crew💯💪 More

by Anewcomb426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier in service , Ozzy Villalobos, Raquel Ruvalcaba
Report | Print
Sep 26, 2023 -

Mataga GMC Cadillac responded

Thank you for this amazing review! I really appreciate your business. Kindest Regards, Kathryn Mataga

September 15, 2023

The customer service and the associate Edgar was awesome with the help with the problem I had with my car. More

by Cadillac man,Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Miranda
Report | Print
Sep 18, 2023 -

Mataga GMC Cadillac responded

Thank you so much for taking the time to share your feedback with us, Don! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Kindest Regards, Kathryn Mataga

Sep 18, 2023 -

Cadillac man,Don responded

You are so welcome and thanks again for the awesome service.

September 09, 2023

Great job, always! Katherine and her crew just do a good job evey time! Thanks 😊 More

by rdf73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar, Ozzy Villalobos, Edgar Miranda, Linda Lor, Lois Rowland, Monica Guadiana
Report | Print
Sep 11, 2023 -

Mataga GMC Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Kindest Regards, Kathryn Mataga

August 18, 2023

They always perform the service promptly. Not a lot of unnecessary waiting. Plus the service manager checks in with you periodically. More

by geomartin43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar, Lois Rowland
Report | Print
August 07, 2023

Everything was great except for the amount of time I had to wait for the gtruck to be finished More

by aelpap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Aguilar, Ozzy Villalobos, Edgar Miranda, Linda Lor, Lois Rowland, Monica Guadiana
Report | Print
Aug 10, 2023 -

Mataga GMC Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kindest Regards, Kathryn Mataga

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