Mataga GMC Cadillac - Service Center

Service Very disappointed shuttle service and has make an advance appointment. I requested a ride to get back to work and waited 1 hour half before the shutt Very disappointed shuttle service and has make an advance appointment. I requested a ride to get back to work and waited 1 hour half before the shuttle came and my car was almost ready. More

Mechanical issues while on a road trip While on a long road trip we experienced mechanical issues with our GMC. We went into this dealership with no appointment. The service advisor was a While on a long road trip we experienced mechanical issues with our GMC. We went into this dealership with no appointment. The service advisor was awesome, fast and courteous. They had us back on the road in three hours. Unbelievable detail to the customers needs. More

Warranty repair Brought my Acadia in for repair, was told it would be ready in a few weeks (expected) and instead got a call back 2 days later saying it was ready. Se Brought my Acadia in for repair, was told it would be ready in a few weeks (expected) and instead got a call back 2 days later saying it was ready. Service was done quickly and efficiently. Would recommend to any GMC owner. More

Service Department/Great Service Ozzy was my advisor. He was great! He has helped us in the past and goes beyond to assist you. Will definitely come back and ask for Ozzy! Ozzy was my advisor. He was great! He has helped us in the past and goes beyond to assist you. Will definitely come back and ask for Ozzy! More

Service We were greeted in a friendly fashion. We were offered water or coffee and complimentary snacks. The waiting room was clean and comfortable. The servi We were greeted in a friendly fashion. We were offered water or coffee and complimentary snacks. The waiting room was clean and comfortable. The service people went above and beyond to help us set up our on line accounts. The service to our Buick was done in a timely manner. We left with the feeling we were treated with a very high quality of service More

Oil change Job was done very badly including damaging the tire sensor. Oil still leaking no comment.. very very disappointed. Lousy job not very happy right no Job was done very badly including damaging the tire sensor. Oil still leaking no comment.. very very disappointed. Lousy job not very happy right now More

Overheating Mataga Buick called me to ask if I was completely satisfied with the service I received during my visit for my Buick which was overheating. When I exp Mataga Buick called me to ask if I was completely satisfied with the service I received during my visit for my Buick which was overheating. When I explained that nothing had changed, they kindly offered to take another look and scheduled another appointment for me to bring it back. I didn't expect this and I was elated that they would offer to take another look at my problem. I look forward to taking it back and confident that they'll do what it takes to get it right since they went the extra mile to reach out to me to make sure I was completely satisfied. More

Helpful and Knowledgeable The service department at the Mataga dealership of Stockton California was very helpful and knowledgeable. My biggest fear was that they would try to The service department at the Mataga dealership of Stockton California was very helpful and knowledgeable. My biggest fear was that they would try to sell me repairs that my car didn’t need. My fears were put to rest when that didn’t happen. I am so grateful for their skills and talents, as well as their honesty. More

Engine light My new truck have engine light on and i bring it up to the dealer to take Care. I make appointment on line to schedule a appointment My new truck have engine light on and i bring it up to the dealer to take Care. I make appointment on line to schedule a appointment More

Urgent Battery Replacement My car battery went dead right in the parking lot of Chili's. I called my insurance carrier and was told I had to wait for over a hour they were very My car battery went dead right in the parking lot of Chili's. I called my insurance carrier and was told I had to wait for over a hour they were very busy. So I decided to call my dealership to see if they could help me....well, they were wonderful. They sent Lorenzo out to jump me and I drove directly to the Mataga service department and Ozzy had my battery waiting and they took my car right in and got me back on the road in time for me to get to the grocery store and home for dinner. Everybody at Mataga is so nice and I love how respectful they are every time I go in there. More