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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
749 Reviews

749 Reviews of Mastrovito Hyundai - Service Center

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June 28, 2021

Forgot the window sticker for the next oil change milage. More

by RPITCHER1
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Swald
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

June 28, 2021

No loaner vehicle, delayed service, vehicle returned with oil leak, cross threaded/missing bolts, unsecured cables, copy of warranty repair not provided, etc..... More

by robin.pisiak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Swald
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. Thank you again .

June 28, 2021

I had issues before, but Dave from customer service, resolved the issue for me! More

by HELENANNKOURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

June 28, 2021

Friendly girl at service desk. Went in for an oil change and was in and out in a very reasonable amount of time. More

by CAUSTIN102565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

June 28, 2021

Great Service with sale man and managing team. Thanks for your patience. More

by thetthetmaw84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Zawatski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swald
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Aug 21, 2021 -

thetthetmaw84 responded

Awesome sale team !

Aug 21, 2021 -

Mastrovito Hyundai responded

Thank YOU for being an awesome customer!!

May 22, 2021

Car has been in with the service department for a month (if not longer). Every time I call to get a status, I'm immediately told it's going to be another week like they don't even bother looking into it. H More

by SMANLEY
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Crystal
May 14, 2021

Dominic Altamura provided excellant service in my recent leasing of a new Elantra. He was most helpful answering all my qestions and providing the exact vehicle i was looking for. He did a superb job two More

by HMUMFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scavo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura, Travis Bennett, Hai Le
May 06, 2021

Engine replacement done, once part received, turn around time was fairly quick. The staff was friendly and had no problem answering additional questions for me. More

by NEYNEYBLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
April 21, 2021

Awesome customer service. David was quick to fix my engine light problems that I was experiencing every 6 months. Thank you for the great experience More

by Kelly
Recommend Dealer
Yes
Employees Worked With
David Swald
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