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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
750 Reviews

750 Reviews of Mastrovito Hyundai - Service Center

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December 21, 2021

The service department along with everyone else at the dealership worked diligently to help get a problem with my car fixed they did an excellent job I could not be more pleased I recommend Mastrovito Hyu More

by Kristie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Dec 21, 2021 -

Mastrovito Hyundai responded

Thank you for providing this review. We are happy to hear that the staff worked diligently to hep fix your vehicle. Thank you very much for the recommendation. #makeyourmovetomastrovito!

December 10, 2021

Fast proficient,, the only problem was that I fell down the steps into the service desk area. I caught myself on the short wall by the receptionist. Need to m,arkthay area better. Definately will stop agai More

by TZANI1311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Dec 13, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We sincerely appreciate your business and look forward to see you again in the future. Happy Holidays! #makeyourmovetomastrovito

Dec 13, 2021 -

Mastrovito Hyundai responded

Please call 315-736-8356 and ask for Gina, Customer Care Manager, to discuss your fall in the service area! We hope that you are okay. I am unable to determine your name from your screenname used to complete the review. We look forward to speaking with you. Gina

November 26, 2021

When I was buying the car I had a good experience. Gina the customer care manager is awesome and made sure that all my inquiries & questions were answered she also got me in on very short notice to get my More

by stephlo727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura
Nov 29, 2021 -

Mastrovito Hyundai responded

Thank you so much for taking the time to complete this review as well as for the recommendation to everyone!! It is our goal that every one of our customers is satisfied and receives the service that they deserve. We are happy to hear that you had a good experience. We sincerely appreciate your business and look forward to seeing you again in the future!! #makeyourmovetomastrovito

November 25, 2021

I would like to thank all the Service Advisors and the Service Manager for the Excellent Service and Friendly Personality. Thank You Anthony S. More

by asaccoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braelynn, Kristal, & John, Service Advisors...Excellent , David Swald
Nov 29, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that you received excellent and friendly service! We appreciate your business! #makeyourmovetomastrovito

November 23, 2021

Vehicle brought in for recall service work. I was able to schedule an appointment that was convenient to me and done in a reasonable timeframe. More

by DJACKSON1958.12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Nov 23, 2021 -

Mastrovito Hyundai responded

Hello! Thank you for taking the time to complete this review! We are very happy to hear that your service appointment was convenient for you and that the work was completed in a reasonable timeframe. We appreciate your business and look forward to seeing you again in the future. #makeyourmovetomastrovito

November 04, 2021

They were professional and the place was clean . Took me right in for service. Thank you More

by CATLOVER1805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Nov 04, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that you were taken right in for service! That is very important to us. Thank you for your business. #makeyourmovetomastrovito!

October 30, 2021

Mastrovito Hyundai and Salesman Aldin made my car purchasing experience as easy as a trip to the store. Friendly, informative staff. Easy-going atmosphere! More

by eddie.ed911
Recommend Dealer
Yes
Employees Worked With
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2021 -

Mastrovito Hyundai responded

Thank you for taking the time to complete this review! We appreciate your business. We are glad to hear that you received friendly and informative service from Aldin and the team at Mastrovito Hyundai! We look forward to seeing you again in the future. #makeyourmovetomastrovito!!

October 29, 2021

In addition, I would like to thank Service Advisors, Kristal Sherman, Braelynn Merrell, and John Kiley. They were very helpful. Many thanks. More

by asaccoia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Oct 30, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are glad that you received helpful service in the service department. We appreciate your business and look forward to seeing you in the future. #makeyourmovetomastrovito!

October 05, 2021

NICEST PEOPLE I HAVE EVER DONE BUSINESS WITH ESPECIALLY THE OWNER....HE GOES OUT OF HIS WAY TO ENSURE ALL CUSTOMERS ARE HAPPY BEFORE THEY LEAVE. More

by srowlands
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swald
Oct 06, 2021 -

Mastrovito Hyundai responded

SROWLANDS~ Thank you for taking the time to complete this review!! We are happy to hear that the team at Mastrovito Hyundai are the nicest people you've ever done business with!! That is very important to us. We sincerely appreciate your business and are happy that you are a part of our dealership family!! #makeyourmovetomastrovito!!!

September 07, 2021

Very good service made an appointment to get in within a week. Tech made sure my car stayed clean and not get greasy.Will definitely recommend. More

by MLHH155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Swald
Sep 08, 2021 -

Mastrovito Hyundai responded

We would like to personally thank you for your patronage and look forward to providing you with excellent Hyundai service. We like to take notice of those customer that take the time to complete the surveys. This helps our business grow. As a family owned/operated business we want to take every opportunity to make it show. Thanks for #makingyourmovetomastrovito!