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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
752 Reviews

752 Reviews of Mastrovito Hyundai - Service Center

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September 22, 2022

Service staff is always friendly, respectful and polite. They are a joy to deal with. More

by EGALLIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 23, 2022 -

Mastrovito Hyundai responded

We are happy to hear that you received friendly and respectful service at Mastrovito Hyundai! Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

September 15, 2022

The service is always great and they won't hesitate to make things right if you feel like the experience wasn't a good one. 100% recommend More

by hartstephen67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I tried to call you regarding this review. I'd love the opportunity to speak with you so we can make it right! My number is 315-736-8356. Thank you

Sep 20, 2022 -

Mastrovito Hyundai responded

Thank you so much! We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

September 14, 2022

Excellent service with pleasant and professional employees. They had my vehicle finished quickly and I was on my way. More

by MIEK91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
Sep 17, 2022 -

Mastrovito Hyundai responded

Hello!! Thank you so much for your business. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

September 10, 2022

It’s been over 2 months since I requested to have my wheel/tire fixed under warranty - called them few days ago and the girl said they don’t have it and she cannot tell me any other update. No estimated More

by MBS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 12, 2022 -

Mastrovito Hyundai responded

Hello, My name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. I'd love the opportunity to speak with you regarding this review so that I can better assist you. Please contact me at 315-736-8356. Thank you

Oct 10, 2022 -

MBS responded

Update: Gina and Lee from Mastrovito Hyundai reached out and helped me fix the pending issue in a very timely manner. For that, I’m thankful to both of them. Shows their commitment to the customers. If it’s not done right the first time, to address the issue and get it done right the next time.

September 02, 2022

i first went to this dealership when it was carbone hyundai and thought the quality of service would suffer when it became mastovito hyundai. i was very happy to see that the service here now is bette More

by Glennmarsala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Carbone
Sep 06, 2022 -

Mastrovito Hyundai responded

Thank you very much for taking the time to provide this review! We appreciate your business. #makeyourmovetomastrovito

August 31, 2022

xxxxing crooks just like every other car dealership. xxxxxxxxxxx knew I was the second owner still had me do a bunch of work that cost me a ton of money when I could’ve brought it to my local shop and h More

by ADAMAUSTINBOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
August 30, 2022

Great service, friendly service desk person. The waiting room was very comfortable and the free coffee was a nice touch. More

by mocca1mocca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 06, 2022 -

Mastrovito Hyundai responded

Thank you very much for taking the time to provide this review! We appreciate your business. #makeyourmovetomastrovito

August 25, 2022

I was very happy with the way I was treated in a recent situation. They did not hesitate to fix the situation and make it right. More

by 1belfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Mastrovito Hyundai responded

Hello! Thank you so much for this review. We take great pride in providing great customer service and are happy to hear that you received just that! Thank you! #makeyourmovetomastrovito

August 19, 2022

The service department members are always thorough and professional and the woman who checked me in was friendly and pleasant and made me feel comfortable and valued as a customer More

by mike.mater1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brae Merrell
Aug 22, 2022 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

August 18, 2022

From Management to Sales, to Financing and Service, Mastrovito Hyundai has been a solid 10!! I will definitely be a repeat customer and I highly recommend Mastrovito!! More

by sherrysblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2022 -

Mastrovito Hyundai responded

Thank you SO much for this review and for the recommendation!! We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

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