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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
758 Reviews

758 Reviews of Mastrovito Hyundai - Service Center

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February 07, 2023

The service department is very professional and accommodating. They listen to your concerns and repair the vehicle accordingly. More

by steve.pilipczuk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mastrovito Hyundai responded

We are happy to hear that you received accommodating service and your concerns were listened to. We appreciate your business and support. #makeyourmovetomastrovito

February 04, 2023

Great customer service ,everyone is ready to help. business is top notch.keep up the great work More

by yozzo21829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dzejla Bungur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mastrovito Hyundai responded

Providing great customer service is our top priority and we are happy to hear that you received helpful service from the team at Mastrovito Hyundai. Thank you for your business and support. #makeyourmovetomastrovito

February 04, 2023

Very nice and make you feel welcome. Also great service. Great hospitality and respectful people. More

by Reener50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mastrovito Hyundai responded

Hello! Each and every customer is important to us and we are happy to hear that you felt welcomed at Mastrovito Hyundai. That is our top priority, #makeyourmovetomastrovito

February 04, 2023

Well I’ve had a lot of work done on my 2014 Elantra coupe in last couple month’s. From control arms to tie rods and oil changes . Always great customer service and very timely. I never have to stay they alwa More

by WAFERGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mastrovito Hyundai responded

Hello - building trust and providing great customer service is our top priority! Thank you for this review and for your business and support. #makeyourmovetomastrovito

Feb 09, 2023 -

WAFERGREG responded

Welcome !! when I’m ready for new vehicle I will be coming your way .. thanks once again

February 04, 2023

Everyone was very helpful and courteous. They brought the car right in and fixed the problem quickly and made sure I didn’t have any questions. More

by DBARRESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Mastrovito Hyundai responded

Hello! We are happy to hear that you received helpful and courteous service at Mastrovito Hyundai. We sincerely appreciate your business and support. #makeyourmovetomastrovito

February 02, 2023

I was really hoping that they would be much less of a stressor for me than the previous Hyundai dealerships that I dealt with in the past in the Mohawk Valley. Unfortunately I quickly discovered that the More

by MJS4159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2023

Braelynn is always a pleasure to work with anytime I need service done it gets done timely and accurately and always kept fully informed during the process! More

by ksherman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

I love how they take care of there people and when it's time for me to get my new car ill be there to get it thank you somuch More

by JOANNJNN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Braelynn, Luke and Adam were very friendly upon my visit for an oil change. I was done within half hour - very pleased!! More

by NJH530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

So far they have been good. Need to improve on communication with the customer better More

by slasalle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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