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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
758 Reviews

758 Reviews of Mastrovito Hyundai - Service Center

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March 13, 2023

No explanation for 2022 Tucson being totally dead twice and locked out and had to be towed to dealership. In November 2022 they said battery was faulty and replaced. This time Implied user error or environ More

by sue_bob20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
March 11, 2023

Took over an hour and forty five minutes to do a tire rotation that I had an appointment for. Had to go ask if how much longer. They apologized but the time seemed excessive. More

by smithbarryj
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Very good service the service advisor for very helpful from start to finish would definitely return back More

by ASVELADZIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

It was a quick pleasant experience. It was an annual safety inspection. The service writer walked be out to my vehicle and showed me how to operate device that I had asked him about. More

by hurley3858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Our salesperson Dzejla was great to work with. The staff was friendly and willing to work with you. The finance representative Hunter was very thorough with the paperwork and went over everything More

by crash_rescue30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Zawatski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dzejla Bungur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Collis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I enjoy interacting with each one from this company. Everyone is helpful and more then willing to go the extra mile to make my experience a good one. Keep this up and other companies will be jealous of More

by lordhobbler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Zawatski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scavo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To be honest I forgot the names, but each one I have met has been very helpful.
February 26, 2023

Prompt courteous service, easy access to service area. Service waiting area clean inviting . Coffee and tea available. More

by Smcieri
Service Time
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Been here a few times and it seems to be getting better each time, friendly people great service what more can you ask for , i will be back. More

by KOLBAJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

The service was great. Luke was friendly, knowledgeable and helpful. Luke explained what my car needed and the cost to do the repairs. More

by JOMOM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Very helpful and timely service. Fixed an issue i had with my vehicle free of charge. More

by benreyn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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