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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
752 Reviews

752 Reviews of Mastrovito Hyundai - Service Center

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June 14, 2024

I feel I got taken. I was quoted originally $587. When I went to pay they said the bill was $697. I showed them the original quote. They then lowered it to $569. I have More

by dscarlino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle has given me exceptional service.
Aug 21, 2024 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the Customer Care Manager at Mastrovito Hyundai. Please feel free to reach out to me at 315-404-8440 to discuss your service visit. Thank you

June 12, 2024

Great service from start to finish. I was greeted immediately and shown to the waiting area. More

by RBMYERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 09, 2024

We have been car buyers from Mastrovito with always great service and always a great experience More

by SDELUCA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 08, 2024

Staff is helpful and courteous. It is a very welcoming atmosphere. Everyone is friendly and willing to help. More

by joanneaiello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 06, 2024

Welcoming, friendly, easy, doing what was needed, no hassle visit. Thank you service department. See More

by dennybojak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 06, 2024

I vehia great experience at Mastrovito Hyundai. The staff was incredibly friendly and knowledgeable, making the car buying process smooth and stress-free. They offered a great selection of vehicles More

by sunhaochen2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 04, 2024

I did not like being told my brakes were bad and needed to be replaced with 3/16 inch of lining left at a cost of $2000. More

by rckellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alissa
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello, my name is Gina and I am the customer care manager at Mastrovito Hyundai. I'd like to speak with you about your recent service visit. Please contact me at 315-404-8440. Thanks!

June 02, 2024

Excellent customer service. Kept us informed the whole time. Did really good work and vehicle runs great More

by JAMOULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 02, 2024

I always receive Excellent service here. The people are very friendly and helpful from day one. More

by jadokast98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

June 02, 2024

Braelynn always treats me with extra attention and kindness. Has never failed to meet all my expectations when I bring my car in for service. A real asset to Matrovito’s service department and the o More

by KAWHONAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thanks for being a part of the Mastrovito Hyundai family #makeyourmovetomastrovito

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