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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
838 Reviews

838 Reviews of Mastrovito Hyundai - Service Center

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May 11, 2025

I was satisfied with the service the service attendant was courteous and the waiting center was comfortable. More

by Debbie19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Hartnett
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Braelynn in service dept. is outstanding, very good communication, service dept. does an excellent job More

by jmmjkawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

I had an issue with my lifetime oil change that I got when I bought my car from lithia. I never had an issue with the free oil change until this service appt. They said that they wouldn’t honor it until More

by dani71179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mastrovito Hyundai responded

Hello! Thank you so much for calling me back :) it was a pleasure speaking with you and we sincerely hope to see you again. Gina

April 24, 2025

The service was great. Very knowledgeable, efficient, friendly, and took great care of my vehicle. More

by mwschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

No matter how small or big my concern is, the service department has always treated me well. I'm never made to feel like I'm a bother to them. Luke is a pleasure to talk to. It's very nice to have a fa More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Employees are very concerned about satisfying customers They go the extra mile Easy to work with More

by chickaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belmin Mestrovac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Took my car in for an oil change and inspection. Drove in and the employees took over from there. When done, Renee walked me to my care and thanked me for coming in. A great service experience. More

by RW
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Hartnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Excellent customer service . Kept me posted on status of my service. Explained needed services. Good experience More

by NCONNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hartnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

My service was fast and professional. I was treated with courtesy and received a follow up call checking on my satisfaction. More

by karen.anderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Always a pleasure being at the dealership. Everyone pleasant and make you feel comfortable and at home More

by krykim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Licari
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hartnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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