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Mastria Volkswagen of Raynham - Service Center

Raynham, MA

4.9
24 Reviews

24 Reviews of Mastria Volkswagen of Raynham - Service Center

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September 27, 2024

Service was done efficiently along with the recall. Would have been nice if the told me when I called to ask about dropping my car off the night prior that they locked the gates after a certain time, t More

by Nate19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
August 20, 2024

Took my wife’s Taos in for routine service ( oil change, tire rotation, fluid top off) scheduling was quick and easy and they accommodated my needs would highly recommend you get your VW service here More

by GregS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxxxx xxxxxxx
August 02, 2024

Danny in the service department always provides exceptional customer service throughout process. His consistent follow up amd follow through during your service is on point. Truly appreciate his up More

by Happycamper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
May 12, 2022

Excellent experience all around. Service was easy and pleasant and Danny in sales was very helpful. More

by GTI67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny, service
December 27, 2020

Service by Will and his team is the absolute best! They go above and beyond for their customers . They are the best dealership around. I highly recommend them. More

by Amy Harwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Mark
October 09, 2020

Called and set up my appointment for a oil change and tire rotation on my vehicle Got my appointment set for the next day and had the best experience at this dealership I have never had a bad experienc More

by Teagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
February 28, 2020

I purchased my vehicle from Mastria VW and the customer service was excellent. Recently I had an oil change and new tires put on, the customer service in the service department was also great, very knowled More

by Kate2466
Recommend Dealer
Yes
Employees Worked With
Service Department
February 28, 2020

I recently had my Jetta serviced at Mastria. The professionalism and knowledge displayed by the service personnel is off the charts. Thank you to all the staff for doing such a good job!!! More

by N
Recommend Dealer
Yes
Employees Worked With
Anne Marie
February 26, 2020

Good service Came in and got my oil changed with a minimal wait time. walked around the showroom and the very kind staff answered any of the questions i had toward More

by tjackson343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple people
May 16, 2018

Service manager was rude. Had been going there but when push came to shove, the service manager said to me that I wasn't a good customer because I only came in for oil changes More

by Steve C
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
May 21, 2018 -

Mastria Volkswagen of Raynham responded

Hi Steve. We appreciate you taking the time to share this feedback. We would love the opportunity to discuss this matter with you in more detail. Please reach out to our customer care department @ care@mastria.com or call us directly 508-802-9477. Thank you.