Mastria Volkswagen of Raynham

Fantastic experience! After shopping for a car and dealing with shady dealers, Mastria VW was a very warm welcome. I have zero complaints whatsoever about my experience with Mastria, they were profess dealing with shady dealers, Mastria VW was a very warm welcome. I have zero complaints whatsoever about my experience with Mastria, they were professional, upfront, and very transparent. My vehicle was clean, and matched its description on their website. The salesperson I worked with, Ed, was incredibly helpful and courteous. I will absolutely return when I purchase another car in the future. More

We went there to test drive a used 2016 Suburban Z71 on a Friday in October 2020 with salesman John Bigelow. Upon test drive, it demonstrated significant transmission issues during half or more throttle (my Friday in October 2020 with salesman John Bigelow. Upon test drive, it demonstrated significant transmission issues during half or more throttle (my husband is a mechanic specializing in diagnostics). The dealer sent one of their service writers with us to verify the issue. He even agreed some sort of transmission issue. The dealership (at this point we were dealing with the salesman AND general sales manager) was supposed to send the vehicle to their sister store for further diagnostics and get back to us with more info in the following week. We left with the understanding that we’d still be interested in the vehicle given the transmission issue was sorted. On Wednesday of the next week, we inquired as to the status, because we never heard back. They SOLD it already. They stated it got a clean bill of health and was already sold. Did they just say it got a clean bill of health, found a new buyer within 3 business days (because we already knew of the tranny issue), push an extended warranty, so they wouldn’t be liable for the fix when the new owner found the issue??? Who knows. Selling it out from under us is one thing. Purposely deceiving the new owner of a KNOWN Issue (Suburbans seemingly have tranny issues around that mileage anyways). SHADY business. Horrible ethics. No way would I do business with them given this experience. More

Called and set up my appointment for a oil change and tire rotation on my vehicle Got my appointment set for the next day and had the best experience at this dealership I have never had a bad experienc tire rotation on my vehicle Got my appointment set for the next day and had the best experience at this dealership I have never had a bad experience here but this day was special because of the service manager named Matt and his supervisor More

I had a wonderful time at the dealership. My salesman Daniel Cabral jr. was a amazing to work with he answered all my questions that I had. Daniel Cabral jr. was a amazing to work with he answered all my questions that I had. More

I can’t say enough good things about the staff at Mastria Volkswagen. They were all extremely helpful and worked with us with all our needs. I want to thank Service department for helping me with my rental a Volkswagen. They were all extremely helpful and worked with us with all our needs. I want to thank Service department for helping me with my rental and John Bigelow For being an outstanding sales person. I would also like to thank Mark in the finance department. I would highly recommend this dealership. More

Daniel Cabral was our salesperson. He was thorough, responsive and informative through the whole process. He helped get the best possible price for our trade in while insuring we got the best vehicle responsive and informative through the whole process. He helped get the best possible price for our trade in while insuring we got the best vehicle for our family’s needs. We were kept updated during every step of the process. We walked away with the vehicle that we needed and the whole family loves our new 2021 Atlas! Thank you Dan! We look forward to years of fun in our new vehicle. As a side note, the dealership as a whole has many vehicles to choose from on-site.. The buildings are kept very clean and comfortable while following COVID guidelines. I recommend going to Mastria if you are looking for a great VW buying experience. More

Our zero-pressure experience with John Bigelow at Mastria in Raynham was filled with positive vibes. It felt like we were buying a car from a life-long friend! John's deep knowledge of the vehicle lineup for in Raynham was filled with positive vibes. It felt like we were buying a car from a life-long friend! John's deep knowledge of the vehicle lineup for Volkswagen helped my wife make a decision she had been oscillating on for weeks (MONTHS) because he took the time to listen to what she was really looking for and found her perfect match. As we had our morning coffee in the driveway, we knew we made the right decision. Thanks John and the rest of the team at Mastria! Now she'll stop scratching my car.. More

I had a great experience dealing with John Bigelow while looking for a used car for my daughter. We were looking for a safe and reliable car for her to start off with. Thank you for everything! looking for a used car for my daughter. We were looking for a safe and reliable car for her to start off with. Thank you for everything! More

Our product specialist was very knowledgeable about the vehicle we were interested in. Overall the experience was pleasant and we would probably return again in the future. vehicle we were interested in. Overall the experience was pleasant and we would probably return again in the future. More

John was very helpful in the purchase of my new car. He streamlined the process and had me taken care of as quick as he possibly could due to my purchase being on a holiday weekend. I would reccomend streamlined the process and had me taken care of as quick as he possibly could due to my purchase being on a holiday weekend. I would reccomend More