
Mastria Subaru
Raynham, MA
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I had never purchased a new car before, but I was so impressed with the friendly and attentive customer service at Mastria, I wound up purchasing a vehicle on the spot. Only drawbacks were the amount impressed with the friendly and attentive customer service at Mastria, I wound up purchasing a vehicle on the spot. Only drawbacks were the amount of time it took to complete the deal (I believe it was nearly two hours after agreeing to buy the car that I finally got to drive away); and service visits often taken much longer than expected (recently waited more than 1 hour for an oil change.) More
My fiance and I leased a new Impreza Outback sport last week and the guys at Mastria were stellar. Jerome is the best! He obviously has a lot of clients, but whenever I called or texted, he was quick wit week and the guys at Mastria were stellar. Jerome is the best! He obviously has a lot of clients, but whenever I called or texted, he was quick with detailed answers to all my questions. He was upbeat and positive and made my experience feel top-class right away. I spent several hours there over 3 days, (Charbel joked that I should have my own time card) and I enjoyed the pressure-free, casual feel in the showroom. I was very impressed with the friendly, professional customer service Jerome, Charbel, and Dave provided. The final deal was terrific, and I picked the car up just before the big snow storm! Even though Jerome was busy moving cars that night, he took extra time to describe my car's features and fill the gas tank for me. It was a sweet ride home! Thanks Mastria!! More
The folks at Mastria Subaru in Raynham were very pleasent and cooperative to work with. They found the perfect car at a price that fit our budget. My wife and I have been recommending Mastria to anyone who w and cooperative to work with. They found the perfect car at a price that fit our budget. My wife and I have been recommending Mastria to anyone who will listen. We are now again working with Alex Lozano in helping us find another vehicle to replace our Nissan Altima 2.5SL. More
Great service, good price for car overall had a good experience buying my first new car! Had a few little problems with the car a few recalls and drivers lumbar support kept breaking but I love the car experience buying my first new car! Had a few little problems with the car a few recalls and drivers lumbar support kept breaking but I love the car drives well and was a great choice. My sales person was knowledgable and very friendly helped me choice the best for me and my price range. More
I purchased my Subaru Forester in May of 2010. The sales staff was honest and efficient. They negotiated the sale in very good faith. The service since then has also been complete and timely. They maintain staff was honest and efficient. They negotiated the sale in very good faith. The service since then has also been complete and timely. They maintain very good communications with their customers. More
Usually you fear the "process" of haggling. Jerome made it painless and good. This is not the first car our family has bought from Jerome. The atmosphere is calm and relaxing. We had several tough choices it painless and good. This is not the first car our family has bought from Jerome. The atmosphere is calm and relaxing. We had several tough choices to make, and Jerome made sure we knew about all the options and possibilities available there, and in the area. More
My husband and I both agree that this was the most positive car purchase in our 33 years of marriage. Wayne knew eveything about the car, and answered our questions without hesitation. He was very d positive car purchase in our 33 years of marriage. Wayne knew eveything about the car, and answered our questions without hesitation. He was very down to earth, and made us feel very much at ease. Needless to say, we left that evening with the car:) I would highly recommend Mastria, Wayne, and the rest of the crew to anyone. Maria More
I enjoyed buying a car at Mastria Subaru. The staff was helpful and friendly and overall it was an easy experience from start to finish. The only downside was that it took about an hour and a half to sit d helpful and friendly and overall it was an easy experience from start to finish. The only downside was that it took about an hour and a half to sit down and discuss financing after agreeing on a price; however it was the last day of the year and they were extremely busy. I returned to dealership the following week for registration and an inspections sticker and service was prompt. Car salesman was quite knowledgeable. More
Alex and the Mastria organization from start to finish were extremely professional! It was by far the easiest car purchasing experience I've had in my entire life! He made it so easy and there was absolut were extremely professional! It was by far the easiest car purchasing experience I've had in my entire life! He made it so easy and there was absolutely no pressure from him during this process. I will definately recommend Mastria to everyone I know. I love my new subaru thank-you Alex and Mastria! More
I had an excellent experience at Mastria. I was always treated with courtesy and respect through the whole buying experience. Price was great and car was delivered on time and as aspected. Both sales and treated with courtesy and respect through the whole buying experience. Price was great and car was delivered on time and as aspected. Both sales and service has followed up post sale to make sure I am enjoying my new outback and it is working well for me. More