Mastria Subaru

Great experience. I love my Forrester. The dealership is beautifully set up, Ron Cohen was extremely professional and helpful. Great experience. The manager was won I love my Forrester. The dealership is beautifully set up, Ron Cohen was extremely professional and helpful. Great experience. The manager was wonderful and fair. More

terrible experience Came in with a concern about my transmision instead of addressing my concern they suggested 1500$ of work which had nothing to do with my concern. I h Came in with a concern about my transmision instead of addressing my concern they suggested 1500$ of work which had nothing to do with my concern. I had them change my transmission. Fluids$200 hoping that will help and they charged me $75 extra dollars for their diagnosis which would not even help my problem. Terrible customer service More

Customer for last few years I have brought my wrx to these guys since I bought new. Nothing but great service.... justin and jimmy on the counter are very respectful and honest. I have brought my wrx to these guys since I bought new. Nothing but great service.... justin and jimmy on the counter are very respectful and honest. Whenever I schedule an oil change they are very responsive and perform the work in a timely manner. I highly recommend this dealer and will always bring my subaru/ other vehicles here for service More

Best Sales Experience Ever! Truly the best car buying experience I have ever had. Chris the GM, Charlie the Sales Manager, and Jarome my salesman, made it the most enjoyable and Truly the best car buying experience I have ever had. Chris the GM, Charlie the Sales Manager, and Jarome my salesman, made it the most enjoyable and stress free experience. I would recommend the team at Mastria 5 times over. More

Got a recall notice for a 45 mins repair, the service dept kept me there for 5 1/2 hours....yup....HOURS. Terrible. I would never go there again, and recommend that you do not go there as well. dept kept me there for 5 1/2 hours....yup....HOURS. Terrible. I would never go there again, and recommend that you do not go there as well. More

Jerome was extremely helpful and communicated all details. He was awesome and I highly recommend this dealer. We were selling a car and this dealer was interested in it. He assisted me in cancelling details. He was awesome and I highly recommend this dealer. We were selling a car and this dealer was interested in it. He assisted me in cancelling a warranty and receiving a big refund which I probably would not have known I could do! More

they sell deffective used cars, mastria says they will fix the car at no cost to you then you go there and they tell you it will cost you $200 they didnt do my inspection because i live out of state they fix the car at no cost to you then you go there and they tell you it will cost you $200 they didnt do my inspection because i live out of state they forget to tell me, how did i find out i got a ticket for not having an inspection sticker ive owned the car less then a month I WILL NEVER BRING MY CAR TO MASTRIA EVEN FOR THEM TO FILL MY TIRES THEY ARE LIARS AND COULD CARE LESS ABOUT HELPING A VETERAN THAT JUST GOT HOME if you look at other reviews on yelp you will see i am not the only one that has had a problem like this with mastria More

It was an interesting experience. Overall I was extremely satisfied. Found scratch on drivers door in showroom and it wasn't buffed out. I intend to go back after the holiday and I'm confident t extremely satisfied. Found scratch on drivers door in showroom and it wasn't buffed out. I intend to go back after the holiday and I'm confident that they will take care if it. They aim to please their customers. Jerome was very helpful. Thank you Subaru. I went from an Audi to the Subaru and I'm very pleased. It's very difficult to rate overall experience until I bring car in for first service. The customer service was excellent, she went out of her way to help. More

When I went in to look at cars to purchase, I did not want to be harrassed by a salesman. I walked around the lot, and Jerome just waited in the wings for any questionos I had. He is one of the nicest want to be harrassed by a salesman. I walked around the lot, and Jerome just waited in the wings for any questionos I had. He is one of the nicest people I have every worked with. I ended up purchasing a Legacy and I love the car. The whole process went so smooth and easy. I go back now for oil changes, etc. and the whole crew is so friendly and they make you feel very comfortable. I only wait maybe 30 minutes if that. I would and did recommend Mastria and Jerome to friends of mine and they purchased and Impreza. More

Extremely helpful and friendly. Would definitely buy from again! Went in for a new Legacy and Alex spent the time to explain options/pricing and we got a great deal! again! Went in for a new Legacy and Alex spent the time to explain options/pricing and we got a great deal! More