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Mastria Subaru
Raynham, MA
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Everything went as smoothly as expected. Alex was very helpful, i went on a nice test drive with alex and then proceeded to purchase the vehicle. he did what it took to get the car sold, paperwork done, a helpful, i went on a nice test drive with alex and then proceeded to purchase the vehicle. he did what it took to get the car sold, paperwork done, and vehicle delivered properly. it was a positive experience and i would go back. More
Great service, good price for car overall had a good experience buying my first new car! Had a few little problems with the car a few recalls and drivers lumbar support kept breaking but I love the car experience buying my first new car! Had a few little problems with the car a few recalls and drivers lumbar support kept breaking but I love the car drives well and was a great choice. My sales person was knowledgable and very friendly helped me choice the best for me and my price range. More
I purchased my Subaru Forester in May of 2010. The sales staff was honest and efficient. They negotiated the sale in very good faith. The service since then has also been complete and timely. They maintain staff was honest and efficient. They negotiated the sale in very good faith. The service since then has also been complete and timely. They maintain very good communications with their customers. More
After totaling my car, just two years after purchasing it, I was dreading going through the entire car sales process again. However, Renato made the experience as enjoyable as possible. When entering the it, I was dreading going through the entire car sales process again. However, Renato made the experience as enjoyable as possible. When entering the dealership I was lost to as what I was looking to purchase. He showed patience while precisely laying out the options of leasing, buying a used car or starting out fresh, with a new vehicle. Renato made the process expedient, without lacking thoroughness. I never felt as though he was rushing me to make a decision and I was able to purchase my car at a price lower than I expected to spend. His product knowledge and eagerness to ensure that the experience was as painless as possible was astounding. If you are searching for a new car and are unsure where to start, I recommend asking for Renato. More
We were not hassled. Everyone was very professional and a pleasure to be around. Keys, credit cards, and licenses were not taken away like other dealerships. It was a great experience. Brought car in f a pleasure to be around. Keys, credit cards, and licenses were not taken away like other dealerships. It was a great experience. Brought car in for it's first oil change and again everyone in the service department were professional and quick. More
I bought my car just over a year ago and I come in regularly for all of my service needs. Everyone I deal with at Matria is very helpful, knowledgable, and they even remember my name! That's good cu regularly for all of my service needs. Everyone I deal with at Matria is very helpful, knowledgable, and they even remember my name! That's good customer service to me. I would buy from Mastria again. More
I am not a person who enjoys the car buying process. However, Mastria Subaru makes car buying an enjoyable and stress-free experience. I applied online to 3 different local Subaru dealers asking for a However, Mastria Subaru makes car buying an enjoyable and stress-free experience. I applied online to 3 different local Subaru dealers asking for a quote on a 2009 Subaru Forester. Mastria Subaru was the only one that came through with a detailed quote and it was very reasonable. My wife and I scheduled a visit to Mastria Subaru and met Alex Lozano. He had the Subaru Forester that I was interested in parked in front of the dealership so that I could see it before I walked in. Alex was very helpful, efficient, and friendly. There was no hard selling at Mastria and that made it easier for me to buy a car from this dealership and will continue to buy from them. I also have recommended Mastria Subaru to other people. The service department is excellent. I have Aussie terriers and told that it would be okay to have my dog stay in the waiting area with me. That's another reason why I like this place!! More
I had never purchased a new car before, but I was so impressed with the friendly and attentive customer service at Mastria, I wound up purchasing a vehicle on the spot. Only drawbacks were the amount impressed with the friendly and attentive customer service at Mastria, I wound up purchasing a vehicle on the spot. Only drawbacks were the amount of time it took to complete the deal (I believe it was nearly two hours after agreeing to buy the car that I finally got to drive away); and service visits often taken much longer than expected (recently waited more than 1 hour for an oil change.) More
My fiance and I leased a new Impreza Outback sport last week and the guys at Mastria were stellar. Jerome is the best! He obviously has a lot of clients, but whenever I called or texted, he was quick wit week and the guys at Mastria were stellar. Jerome is the best! He obviously has a lot of clients, but whenever I called or texted, he was quick with detailed answers to all my questions. He was upbeat and positive and made my experience feel top-class right away. I spent several hours there over 3 days, (Charbel joked that I should have my own time card) and I enjoyed the pressure-free, casual feel in the showroom. I was very impressed with the friendly, professional customer service Jerome, Charbel, and Dave provided. The final deal was terrific, and I picked the car up just before the big snow storm! Even though Jerome was busy moving cars that night, he took extra time to describe my car's features and fill the gas tank for me. It was a sweet ride home! Thanks Mastria!! More
The folks at Mastria Subaru in Raynham were very pleasent and cooperative to work with. They found the perfect car at a price that fit our budget. My wife and I have been recommending Mastria to anyone who w and cooperative to work with. They found the perfect car at a price that fit our budget. My wife and I have been recommending Mastria to anyone who will listen. We are now again working with Alex Lozano in helping us find another vehicle to replace our Nissan Altima 2.5SL. More