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Mastria Subaru
Raynham, MA
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After looking at another subaru dealer we went to Mastria because of their large inventory. Renato was our salesperson. I told him exactly what I wanted and the price I hoped to pay for my new Forester. H because of their large inventory. Renato was our salesperson. I told him exactly what I wanted and the price I hoped to pay for my new Forester. His knowledge and professionalism was exactly what I was looking for. There was no pressure and no nonsense. We looked at a couple of cars and did not see exactly what I wanted so he immediately got on the computer and found just what I wanted. We had a somewhat complicated situation in transferring our registration and Renato handled it personally for us. It took two trips to the registry and my insurance company. He also personally delivered my car. He made this whole process so easy. Thank you Renato, your the best. More
Jerome and Chris worked with us to get us the best possible car at the best possible price. We were able to get everything we wanted in our new Subaru Outback with a lot less hassle than we really ex possible car at the best possible price. We were able to get everything we wanted in our new Subaru Outback with a lot less hassle than we really expected. The best thing was that when we were disappointed and driven into further negotiations with another dealer, Jerome and Chris just dismissed it all and went out of there way to earn our business. We are more than satisfied with our new car which replaced our 21 year old Volvo to which we had become extremely attached, and will consider another Subaru when we need to replace another car. More
I've purchased my last few vehicles with Jerome. He makes every step of purchasing a vehicle as easy as can be. Any question you have he answers is promptly. Even though he's one the busiest salesman there, every step of purchasing a vehicle as easy as can be. Any question you have he answers is promptly. Even though he's one the busiest salesman there, he will find the time to get back in touch with you within minutes. I wouldn't go elsewhere. Mastria stands behind their vehicles. They are very easy going and understanding. More
Purchasing vehicles is usually a painful experience for me-the staff here was not at all aggressive and made me feel comfortable. They worked on financing successfully and the choice of vehicles in my pri me-the staff here was not at all aggressive and made me feel comfortable. They worked on financing successfully and the choice of vehicles in my price range was very good. I have already recommended them to family members. Respect, friendliness and all around excellent customer service. More
Mastria Subaru was the 2nd dealer I visited. I had seen the new 2010 Legacy at the NY Auto show in April of 2010 and decided it was just what I needed. The only thing to do was test drive the 3.6R version the new 2010 Legacy at the NY Auto show in April of 2010 and decided it was just what I needed. The only thing to do was test drive the 3.6R version and get the best price possible. Mastria was easy to work with and sold me the car at the price I was willing to pay. I also got some "extras" for my car at 20% off the retail cost. The parts department is great to deal with. My one visit for service ( a recall) went quickly and the staff were very polite. More
Mastria Subaru was my first experience buying a brand new car and not surprisingly I was pretty nervous. Overall, the whole process was enjoyable and painless. The sales staff were friendly, knowledgeable, car and not surprisingly I was pretty nervous. Overall, the whole process was enjoyable and painless. The sales staff were friendly, knowledgeable, patient and very helpful. I was able to get the new car I wanted within my budget and I couldn't be happier! I wouldn't want any other vehicle...especially in this weather! :) More
We were pleased with our buying experience and have been pleased with the maintenance service we've had. It's a very friendly and accomodating dealership. The only thing we regret is getting the maintenan pleased with the maintenance service we've had. It's a very friendly and accomodating dealership. The only thing we regret is getting the maintenance plan after we vowed we would not. All in all a very good experience. More
I purchase a new vehicle every 3 years, this was the best experience I have ever had while purchasing a new vehicle. All the staff worked very well together and made the sale simple. I did my homework and ha experience I have ever had while purchasing a new vehicle. All the staff worked very well together and made the sale simple. I did my homework and had a very good idea of what I wanted and what I was willing to spend. The salesperson and manager put together a package with a few options for me to consider without all the pressure. They knew I had a busy week and they even took the time to deliver the vehicle, I am sure I will be a repeat customer. More
This is the second vechicle that I have purchased from Alex. In both cases he gave me numerous options in both type of vechicle and price. On the day my car was ready I had to work so he took time out of Alex. In both cases he gave me numerous options in both type of vechicle and price. On the day my car was ready I had to work so he took time out of his day to drop it off to me. A couple of times he followed up with me to make sure everything was ok. The dealership has always been professional and attentive whenever I have brought my vechicle in for scheduled maintenance. I have in the past and will continue in the future to recommend both Alex and Mastria Subaru to anyone that is looking for a vechicle. Sincerely. Wayne Laferte More
fun, professional, great group of employees. Chris Dunn very helpful in the buying process/online. I would recomend it to other people. My local dealer couldn't give me a better deal so I traveled 30 mil very helpful in the buying process/online. I would recomend it to other people. My local dealer couldn't give me a better deal so I traveled 30 miles extra to get great service and a better price. More