Mastria Subaru

Had a great experience with Bruce. He Was personable and made the process of buying a car enjoyable and stress free. I would recommend Mastria to friends made the process of buying a car enjoyable and stress free. I would recommend Mastria to friends More

I had a great experience at Mastria. Bruce was an awesome sales associate and he put me in a car that is perfect for me. He even saved me the trouble of dealing with the registry and registered my car for m sales associate and he put me in a car that is perfect for me. He even saved me the trouble of dealing with the registry and registered my car for me. I will definitely be coming back to Mastria for my next car!!! More

Had a great experience purchasing our new Crosstrek. The salesman Craig Martin was courteous and professional. Answered all our questions and was accommodating even during a pandemic! Would definitely rec salesman Craig Martin was courteous and professional. Answered all our questions and was accommodating even during a pandemic! Would definitely recommend to family and friends. More

Best dealership experience I've ever had. They are honest and so pleasant, especially Bruce Grabert and Jake Bonenfant. I will never go any where else. and so pleasant, especially Bruce Grabert and Jake Bonenfant. I will never go any where else. More

Just bought my Subaru Forester from Mastria Subaru and it was the best experience I’ve had at a dealership. I love my car and couldn’t be happier with the features and purchase experience . Thank you to the was the best experience I’ve had at a dealership. I love my car and couldn’t be happier with the features and purchase experience . Thank you to the sales team. Jwana, Tony and Joe. Thank you! More

Bait and Switch On Dec 31st I called Mastria and spoke with the Mgr., Joe. He confirmed for me that the car I was looking at on Car Gurus was in their inventory. Aft On Dec 31st I called Mastria and spoke with the Mgr., Joe. He confirmed for me that the car I was looking at on Car Gurus was in their inventory. After some chit chat with the salesman, Craig to determine why a car was turned in after just 2 months of ownership he went to get the keys. After 30 min he came back to tell me he was having trouble finding them. Shortly thereafter Craig came back with Joe to show me the sign out sheet that should have been signed when the Mastria Mazda dealer took the car and sold it the night before. I was in luck because they could sell me a 2020! This is a bait and switch dealership. More

Second excellent experience They have someone on staff who only explains the functions and technology of the car. Plus Ron Cohen my sales guy is a retired engineer and was awesom They have someone on staff who only explains the functions and technology of the car. Plus Ron Cohen my sales guy is a retired engineer and was awesome! More

Great Dealership! Great dealership! I've been going here for years to service my Impreza and when I decided to get a new car I decided to buy from them. Ron was aweso Great dealership! I've been going here for years to service my Impreza and when I decided to get a new car I decided to buy from them. Ron was awesome! He's been driving Subarus for years and was very knowledgeable. The buying process was smooth and easy and they had the Forester in within 2 business days. Max did a great job explaining everything as it had a bunch of new features my older car didn't have. I highly recommend them for service and for buying a car! More

Great Experience Great experience as always with Mastria Subaru. This is my third car purchase. I have been also servicing my vehicles here as well. Sales always gets Great experience as always with Mastria Subaru. This is my third car purchase. I have been also servicing my vehicles here as well. Sales always gets me into the vehicle of my choice and service takes care of my routine maintenance. I would always highly recommend Mastria Subaru. Thank you Jwana in sales , David, Tony , and Jimmy in service. More

Won’t cover a warranty item 😡 My wife and I bought the new Subaru ascent touring a $50,000 vehicle and we bought the extended warranty within the first year the rear bumper sensor My wife and I bought the new Subaru ascent touring a $50,000 vehicle and we bought the extended warranty within the first year the rear bumper sensor stopped working so I made an appointment and brought it in for repair and the technician told me that I was in an accident and I asked him why he thought that he said there was overspray on the bumper and I assured him it was not an accident and that was from the factory so then the service manager said that it was lightly hit by a shopping cart and that’s why the sensor stopped working that is the most ridiculous thing I’ve ever heard in my life there wasn’t even a dent in the bumperIt would have to be a substantial impact to damage a sensor that’s underneath the bumper long story short it’s over $1000 to repair the item after we spent over $50,000 at the dealership and bought for Subarus from them previously I will never go back there the worst service department I’ve ever dealt with and they don’t care about their customers we tried every avenue to resolve this and they were not willing to work with us do not buy your car from here More