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Mastria Subaru
Raynham, MA
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This was my first time I had a purchase from a dealership and it was great every step of the way. Alex Sierra made my Wife and I comfortable with the process, even after the wife pulled a all nighter being a and it was great every step of the way. Alex Sierra made my Wife and I comfortable with the process, even after the wife pulled a all nighter being a nurse at the hospital. Thanks Alex and crew, we will be back for future cars! More
Very pleased with my service experience. They took me right away with no appointment even thought it was almost EOD on a Friday. Must be some sneaky bombs in the service department cuz my oi They took me right away with no appointment even thought it was almost EOD on a Friday. Must be some sneaky bombs in the service department cuz my oil change got done SO FAST!!! 10/10 thank you so much! More
I recently had the pleasure of working with Bruce, a sales associate at Mastria Subaru, and I couldn't be happier with the experience. Bruce came highly recommended by my son and daughter-in-law, who ha sales associate at Mastria Subaru, and I couldn't be happier with the experience. Bruce came highly recommended by my son and daughter-in-law, who had previously worked with him and had a great experience. From the moment I walked into the dealership, Bruce made me feel comfortable and welcomed. One of the things I appreciated most about Bruce was his professionalism. He was knowledgeable about the Subaru Forester and took the time to thoroughly answer all of my questions. He patiently explained the various features and options available, helping me make an informed decision about my purchase. It was evident that Bruce genuinely cared about finding the right vehicle to meet my needs and preferences. What truly set Bruce apart was his friendly and non-pushy approach. I never felt pressured or rushed during the entire process. He listened attentively to my concerns and preferences, offering guidance without ever pushing me into a decision I wasn't comfortable with. His focus was on ensuring that I had a positive experience and finding the best solution for me. Bruce's professionalism, friendliness, and patience made the car-buying process a breeze. He went above and beyond to make sure I was satisfied with my new Subaru Forester. It's clear that Bruce takes pride in his work and genuinely cares about his customers. I highly recommend Bruce to anyone in search of a new or used vehicle at Mastria Subaru. He embodies all the qualities you would want in a sales associate – professionalism, knowledge, friendliness, and a genuine desire to help you find the perfect car. Thanks to Bruce's assistance, I had a wonderful experience purchasing my Subaru Forester, and I couldn't be happier with my decision. More
They caused a problem by overfilling the oil in my new purchase - Alfa Romeo. They sent me to an Alfa Romeo service center closer to me to correct the problem that they created. They never paid the locati purchase - Alfa Romeo. They sent me to an Alfa Romeo service center closer to me to correct the problem that they created. They never paid the location as pre-arranged and they didn’t answer any of their phones. Afterwards, they agreed to reimburse me for my out of pocket expense After numerous phone calls and emails, they are ignoring me as well Customer Service is NOT one of their Strong points! More
Our all-knowing-guy-about-Subaru, Bruce G. , guided us through our 2019 Crosstrek purchase last week (14 June 2023.) We looked at new and used models and decided on the used one for the Orange , guided us through our 2019 Crosstrek purchase last week (14 June 2023.) We looked at new and used models and decided on the used one for the Orange color, low mileage, and pristine condition! Never had we had a better experience buying a car, and we are in our '70s. We love our Subaru, our first one. And now, we are part of the Mastria family. Thanks, Bruce! More
My first time purchasing a vehicle at Mastria Subaru and I have to say it will not be my last. Jwana was excellent to work with. The entire process went smoothly and I would recommend to others. I have to say it will not be my last. Jwana was excellent to work with. The entire process went smoothly and I would recommend to others. More
Had a great experience at Mastria Subaru: Kyle Casavant was our salesperson, and he was incredible: extremely knowledgeable, attentive, kind and helpful. He truly went above and beyond getting a c Casavant was our salesperson, and he was incredible: extremely knowledgeable, attentive, kind and helpful. He truly went above and beyond getting a car for us. We had actually considered trying a different brand before making a decision, but while working with Kyle we dropped the idea on the spot and got the Subaru. Kyle is the best kind of a car salesman: HONEST, never pushy and always helpful. Husan Salikov is an amazing business/finance manager: brilliant, kind and considerate. Always puts customers and their needs first! Heinz and Tony delivered the car, and they were so kind and accommodating. And the big boss Joe Wilkerson is simply wonderful. No wonder his staff members are all great: Joe educates and motivates while always thinking about customer satisfaction. More
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on y Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Mastria Subaru. I have been looking at Honda Civic Si all week and didn't expect to buy a WRX... Alex Sierra was able to work some Magic and sold me the 2023 Subaru WRX at an affordable price for me (wasn't expecting that either since Honda wasn't budging on their prices) More
My family has been Mastria Subaru customers for years, so it was the first place my mom and I went to test drive some used cars. We didn't expect to both find Outbacks that we each loved! It was my first tim it was the first place my mom and I went to test drive some used cars. We didn't expect to both find Outbacks that we each loved! It was my first time buying a car for myself, and Jwana made the process super easy. She was able to find us exactly what we were looking for! Very excited for my future adventures in my Subaru Outback! More