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Mastria Mazda - Service Center
Raynham, MA
8 Reviews
8 Reviews of Mastria Mazda - Service Center
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March 08, 2023
If i could choose no stars I would , Nothing but issues and bad experiences since buying this car . Spend so much money to deal with Terrible customer service . I wrote on here back when I first bought my and bad experiences since buying this car . Spend so much money to deal with Terrible customer service . I wrote on here back when I first bought my car something great because I was told I’d get a free tank of gas with my purchase . So right there is a red flag you bribed me for a good review. All I can say is I would never tell anybody to buy a car here , All they care about here is what’s in your wallet . Very disappointed . I was told “to go somewhere else” when I had an issue . SO THANKS for nothing Mastria 👍🏼 More
by Teylaj1111
Employees Worked With
Spoke with about 4 employees .
February 11, 2021
After some initial back and forth with Mastria Mazda regarding my 2018 Mazda CX5 Adiel Maciel, the service manager contacted me and fully rectified the situation with my brakes. Thanks for listening a regarding my 2018 Mazda CX5 Adiel Maciel, the service manager contacted me and fully rectified the situation with my brakes. Thanks for listening and providing a positive experience. Christine Bengtson More
by Christine Bengtson
Employees Worked With
Adiel Maciel-Service Manager
December 24, 2018
Great Derick helped me understand the Navigation System and other dashboard features. He was courteous, informative and patient. Derick explained for me how Derick helped me understand the Navigation System and other dashboard features. He was courteous, informative and patient. Derick explained for me how to use the emergency brakes, cruise control, and explained the airbag lights on the dashboard. He was great! More
by akafrawy
Employees Worked With
Derick
October 17, 2018
Major Service Done With Pride I brought my Mazda 3 in for a 30,000 mile service call. I was able to schedule for the exact date and time I was hoping, on a weekend, with only a few I brought my Mazda 3 in for a 30,000 mile service call. I was able to schedule for the exact date and time I was hoping, on a weekend, with only a few days notice. The service manager was friendly and clearly described what was being done, how much it would cost, and the duration of time needed. Upon completion the service technician sent me a short movie clip with my car and what had been found. The total time was within ten minutes of the estimate, and the cost was accurate to the penny. I cannot recommend this location enough. I'll be using this for servicing my Mazda as long as I have the car. More
by Jawsh
Employees Worked With
Unsure
August 16, 2017
Professionals of fixing the cars They are more than wonderful. they attached video to the technician while he is checking the car explaining everything showing you everything you fe They are more than wonderful. they attached video to the technician while he is checking the car explaining everything showing you everything you feel that you are inside the shop with a technician More
by Johnhanna
Employees Worked With
Adiel
June 25, 2017
Excellent Sales, Service and Customer Service ! We bought a Mazda CX-5 2 years ago from Dereck Viveiros at Mastria Mazda. So Happy with his knowledge and continuing follow-up to make sure that we ar We bought a Mazda CX-5 2 years ago from Dereck Viveiros at Mastria Mazda. So Happy with his knowledge and continuing follow-up to make sure that we are satisfied with our car. We bring the Mazda in for regular maintenance and Adiel is Wonderful in the service department. The service is so good, that we also bring in my husband's company vehicle for it's scheduled maintenance. Mastria Mazda is the way to go. Great Sales staff, Great service and Great follow-up ! Mastria cares ! More
by S. Nixon
Employees Worked With
Dereck Viveiros and Adiel Maciel
November 27, 2012
Great experience with warranty service. The place is clean, staff looks friendly and polite. Had a small issue with my almost new vehicle, not only they took care of it quickly (under 2 hours that I've clean, staff looks friendly and polite. Had a small issue with my almost new vehicle, not only they took care of it quickly (under 2 hours that I've been there) but also said they were going to order and replace a part in question just in case to make sure this issue does not come back. I plan to use this dealership in the future for my service needs, I'm satisfied with my experience there. More
by gamayun
Employees Worked With
Jack Devine
