Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mastria Kia
Raynham, MA
407 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 407 reviews
August 03, 2018
2nd time around and still great Made up my mind that I wanted to upgrade my vehicle . Looked online and found the lowest prices so decided to stop on in to "look" . That resulted in Made up my mind that I wanted to upgrade my vehicle . Looked online and found the lowest prices so decided to stop on in to "look" . That resulted in a test drive then of course a purchase lol.. The whole staff was wonderful from my salesperson, to the GM to my finance person. Very friendly non pushy environment ( i was the pusher) haha. I highly recommend you check them out if you are in the market for a new car. This is my 2nd purchase and glad to be a repeat/return customer .Previously I had bought a new Kia Soul and i feel that I got very fair trade in value towards my new purchase. Id give it more stars if I could =) special shout out to my salesperson Chad, he actually went to the GMC dealer (owned by Mastria) up the street to get another car i was interested in. He brought it back to Kia so I didnt have to bounce around. He was very pleasant, easy to work with and very accommodating . More
by Collier2018
Employees Worked With
Carlos the GM, Lauren Fitzgerald in finance and Chad White my sales person( all exceptional )
June 12, 2018
Nice people and no pressure The people that work there are incredibly helpful. They did not keep calling and hounding me to come back. I am very happy with my purchase and the tr The people that work there are incredibly helpful. They did not keep calling and hounding me to come back. I am very happy with my purchase and the transaction went smoothly. More
by pherrington
Employees Worked With
Matt Inglis
June 05, 2018
Great Experience I was looking at vehicles on line and that's how I ended up at Kai. When I arrived at Kia, Adam was the first person to greet me. He was polite and h I was looking at vehicles on line and that's how I ended up at Kai. When I arrived at Kia, Adam was the first person to greet me. He was polite and had a very relaxed attitude. Which instantly made me feel comfortable. He searched inventory to find the used vehicle to fit my needs, which was pretty much a unicorn, as he described it. LOL Lauren and Adam made the car buying process seem so easy. I have been to many dealerships who give car buying a really bad look. The staff at Kia Mastria proved that car buying doesn't have to be difficult, and not everyone is in it JUST to make a sale. :) I love my Kia Sorento!! More
by jnayg_224
Employees Worked With
Adam Shultz and Lauren Fitzgerald
May 25, 2018
Chad was awesome! My husband and I were just starting our car search. The day we went to mastria kia it was pretty busy, but Chad White was able to balance helping two My husband and I were just starting our car search. The day we went to mastria kia it was pretty busy, but Chad White was able to balance helping two clients with excellent service. We fell in love with the Kia Sportage. Chad was so helpful explaining the differences between a lease and purchasing. The day it was ready for pick up, it was Chad's day off. He was so kind that he came in on his day off so I could pick up my new car. I was so grateful for him taking the time to come in. Thank you Chad! Since I picked up the vehicle Chad has already called to make sure I am enjoying the car and let me know I can always call if I have any questions. It was a great experience, Chad made the process so easy. More
by Kiagirl
Employees Worked With
Chad White
May 19, 2018
Excellent experience I recently purchased an optima at Mastria Kia. The sales agent Chad White was excellent and made me feel extremely comfortable. He was not pushy and l I recently purchased an optima at Mastria Kia. The sales agent Chad White was excellent and made me feel extremely comfortable. He was not pushy and listened to exactly what my needs were. The sales Manager Ray and finance manager Lauren were also excellent and made me feel right at home. Overall the experience was just simply excellent. I can't say enough about how helpful everyone was at Mastria Kia. I recommend them to anyone who is looking for a hassle free comfortable car buying experience. More
by Sam.R 145
Employees Worked With
Chad White, Ray Ng, and Lauren (finance manager) .
May 19, 2018
Great buying experience I just purchased a Kia Optima from Mastria Kia. From the sales consultant to The finance department to the delivery of my 2018 Optim I was impressed I just purchased a Kia Optima from Mastria Kia. From the sales consultant to The finance department to the delivery of my 2018 Optim I was impressed with the professionalism and speedy work from all. I would highly recommend your next purchase of a car to be at this fine dealership. More
by Table13$!?
Employees Worked With
Chad White in sales
May 10, 2018
Great car buying experience! I had an excellent car shopping experience at Kia! It was hassle free and I never felt pressured...I would definitely recommend this dealership when p I had an excellent car shopping experience at Kia! It was hassle free and I never felt pressured...I would definitely recommend this dealership when purchasing a new car! More
by SusanM321
Employees Worked With
Thomas Meritil, Carlos Santos, Samantha Custodio
April 27, 2018
Easy to deal with Went in to see a new Sorento and possibly a forte on lease. Adam Shultz and Ray Ng made it happen. Thanks to Adam for working around our schedule and Went in to see a new Sorento and possibly a forte on lease. Adam Shultz and Ray Ng made it happen. Thanks to Adam for working around our schedule and staying late to deliver our new cars. Overall great customer service. Can't wait for the new building hopefully it will be done by the first service visit. More
by Kia4life
Employees Worked With
Adam Shultz, Ray Ng, Lauren Fitzgerald
April 25, 2018
Teamwork I found the truck that I had been looking for online at Mastria Kia website. It had most everything I wanted at a GREAT price. Thomas Meritil was my s I found the truck that I had been looking for online at Mastria Kia website. It had most everything I wanted at a GREAT price. Thomas Meritil was my salesman. He was very, very easy to work with. We even worked out deal for a bedliner (which it didn't have at the time) and a delivery of the truck to my home on the Cape. Financing went fantastic with a better interest rat than my credit union offered me. I would ABSOLUTELY recommend Mastria Kia to my friends and family. What really got my attention was they way they all greeted me, asked me if I needed anything and communicated together to make my purchase virtually seamless and fast. More
by Dale G.
Employees Worked With
Thomas Meritil, Carlos
April 24, 2018
Great Experience? First time purchasing a car. It was a very good experience they answered all my questions and helped me along the way. They were very honest and would First time purchasing a car. It was a very good experience they answered all my questions and helped me along the way. They were very honest and would definitely recommend. More
by maui21
Employees Worked With
Kate Ritchie, Thomas Meritil, Dori Vargas, Lauren
