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Mastria Kia

Raynham, MA

4.9
409 Reviews

1555 New State Hwy

Raynham, MA

02767

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Showing 409 reviews

December 15, 2022

Pleasant and easy to work with. The easiest car buying experience in my 65 years. Harlan Spaulding made the process so stress free More

by Cbdelucia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harlan Spaulding
December 12, 2022

Sherman Peterson sold me 1900 worth of optional products that were not explained to me, or even offered. I didn't need gap insurance because of a large down payment and would never knowingly buy the paint p More

by JJZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harlan, Sherman Peterson, Brian
Dec 12, 2022 -

Mastria Kia responded

Hello, and thank you for bringing your situation up to us. This is not the way Mastria Auto Group conducts business and we are investigating further into this. In the meantime, please contact care@mastria.com to give anymore details that will help us better understand the situation. We regret to hear of your unsatisfied visit.

Dec 14, 2022 -

JJZ responded

I spent a few months and to many emails and phone calls to count reaching out to Mastria. Your organization was well aware off the situation and of no help. I was eventually reimbursed from easycare with no help from anyone at Mastria. I curse the day i stepped foot into Sherman Petersons office.

December 07, 2022

Kelly is a great saleswoman! I enjoyed our visit today and I purchased a new (used) SUV. I think anyone who comes to Mastria should go see Kelly! More

by slavinjane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Cronin
December 06, 2022

Harlan was so helpful , very friendly no pressure salesman would would recommend to everyone thanks again! More

by Codeyryan1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harlan Spaulding
December 03, 2022

This process was quick, easy, and painless with Harlan. He explained everything and walked us through the process. More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harlan Spaulding
November 23, 2022

Mike Gilmore helped me find the perfect new car! !! He was such a down to earth guy and treated me top tier every step of the way!! Thank you Mike! More

by acallahan92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gilmore
November 20, 2022

Harlan was great. Low pressure salemem. Very good experience. He worke hard foe our sale of a brand new car More

by Bren4377
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Custodio
November 19, 2022

Came in to looking to purchase a car for my son. Harlan was extremely helpful, knowledgeable, honest and patient. By far the best car buying experience we have ever had. More

by Apequita02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harlan Spaulding
November 18, 2022

So grateful for mike and Carlos at Mastria Kia! They made the car buying process super easy! They were both knowledgeable and got me in exactly what I wanted! Love my car and so happy I went to Mas More

by Nickie10437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gilmore, Carlos lucario
November 16, 2022

Took a new Sorento for a test drive and walked out with a new car. It was a quick, easy, and comfortable sale. More

by schampagnern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlan Spaulding
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