Master Chevrolet Cadillac
Aiken, SC
Filter Reviews by Keyword
By Type
613 Reviews of Master Chevrolet Cadillac
Worked extra for out of town customer Helped me to make this purchase from out of town and over the phone and thru emails and were helpful in making me decide to make this purchase from Ma Helped me to make this purchase from out of town and over the phone and thru emails and were helpful in making me decide to make this purchase from Masters Chevrolet More
George rocks! George was very helpful, funny, and supportive. The truck was a good deal and they took care of us. We would highly recommend this dealership! George was very helpful, funny, and supportive. The truck was a good deal and they took care of us. We would highly recommend this dealership! More
great service Took my vehicle in early and got the work done in reasonable amount of time. Went over everything that was done to my truck and what maintenance may Took my vehicle in early and got the work done in reasonable amount of time. Went over everything that was done to my truck and what maintenance may be need in the near future. Everyone is courteous and professional. More
Great service with a short wait time, friendly staff From the time I bought the car and keep up on the oil changes the staff has been great and I haven't had any problems From the time I bought the car and keep up on the oil changes the staff has been great and I haven't had any problems More
Service Visit Carpet Install My experience with Ronnie was great, he was courtesy, pleasant and very nice to work with. It took care of my vehicle in a timely manner and I am ver My experience with Ronnie was great, he was courtesy, pleasant and very nice to work with. It took care of my vehicle in a timely manner and I am very please with the final results. More
Excellent service This is my second vehicle purchase. Both purchases were absolutely wonderful. Service is always topnotch. Would and will recommend dealership to all. This is my second vehicle purchase. Both purchases were absolutely wonderful. Service is always topnotch. Would and will recommend dealership to all. And will continue to purchase from dealership. More
They Do It Right My Cruze instrument panel said I had a low tire. Turns out it was an indicator that needed to be reprogrammed. Justin fixed it without any wasted time My Cruze instrument panel said I had a low tire. Turns out it was an indicator that needed to be reprogrammed. Justin fixed it without any wasted time or paperwork. Since we did not need the service time for our car, we were able to get our Silverado serviced without an additional trip to the dealership. Thanks Justin! More
Wonderful Sales Experience I've been looking at trucks for a while. Went to Master yesterday to test a Colorado Z71. George Lyles assisted me. What a wonderfully knowledgable, p I've been looking at trucks for a while. Went to Master yesterday to test a Colorado Z71. George Lyles assisted me. What a wonderfully knowledgable, polite, friendly, and easy-going sales associate. Honestly, I'd only planned to test drive and continue my search, but his professionalism was a deal clincher. He gave me a no-haggle price, for the truck and my vehicle trade in. I went home, researched, and verified that it was indeed an excellent deal. Called him back, and picked up my truck 24 hrs later. The process took about an hour upon my return. Most of that time was George teaching me about all of the truck's features. I would highly recommend Master if you are in the market for a Chevy or a Cadillac. Ask for George. More
Beware! On Apr. 5 I had an appointment to take my car in because of an issue with my fuel tank. This was the second time I've taken it into this dealership f On Apr. 5 I had an appointment to take my car in because of an issue with my fuel tank. This was the second time I've taken it into this dealership for the same issue. I had contacted GM Headquarters regarding this issue. They had frequent contact with the service manager Vaughn so he was well aware of my issue. When I arrived I was told to wait for Vaughn to talk to me. He came into the waiting area where I was waiting and proceeded to ask me what the issue was with my car. I explained to him and reminded him that I was promised a loaner because they needed to keep my car until it was fixed properly and not a safety issue due to gasoline spurring out on my clothes. His response to me was "well I don't have a loaner." I said well someone should have called and informed me before I drove here. His response was "well if I don't have a car I can't make one". Really??? You think you can talk down to me in front of a room full of customers? I asked for my keys and left. Never again will I step foot in Masters Chevrolet Cadillac. You will not disrespect me! More
excellent customer service We have bought several cars from Masters Chevrolet in Aiken . Our salesman George is so good . He always meets our every needs. He makes it so easy to We have bought several cars from Masters Chevrolet in Aiken . Our salesman George is so good . He always meets our every needs. He makes it so easy to buy a car . George always goes the extra mile to make his customers happy. I would recommend Masters Chevrolet to anyone. More