Master Chevrolet Cadillac

Sales and Service Work was satisfactory and very kind workers. I received a loaner vehicle which was very kind of Master Chevrolet and Cadillac (Jason). A very friend Work was satisfactory and very kind workers. I received a loaner vehicle which was very kind of Master Chevrolet and Cadillac (Jason). A very friendly place. More

Service Experience Service Advisor, Justin Hartley, and the Service Technician provided professional routine service work within the promised service time. This is typi Service Advisor, Justin Hartley, and the Service Technician provided professional routine service work within the promised service time. This is typical of the experience I have each time I bring my SUV or truck in for service. A good friendly environment with professional quality people. More

Great purchase experience Adam Rodriguez at Master Chevrolet was very helpful and knowledgable with the new purchase of my vehicle it went very fast and was a smooth transactio Adam Rodriguez at Master Chevrolet was very helpful and knowledgable with the new purchase of my vehicle it went very fast and was a smooth transaction everyone there was very pleasant and great to do business with. I would definitely recommend them if you are looking to purchase a vehicle. More

ADAM RODRIGUEZ is an amazing salesman! This was by far the easiest, most painless car sales transaction we have ever had. He was kind, very knowledgeable and stayed late to finish our trans This was by far the easiest, most painless car sales transaction we have ever had. He was kind, very knowledgeable and stayed late to finish our transaction. I would and will highly recommend Adam for car sales. Thanks again. More

Great Service The employees of Chevrolet are awesome and the service was wicker than expected. I will be making my appointments and i will be recommending people as The employees of Chevrolet are awesome and the service was wicker than expected. I will be making my appointments and i will be recommending people as much as possible. More

Great Experience 1st time buying a new vehicle. Couldnt have gone any smoother and they did everything possible to make it an enjoyable experience. Extremely happy amd 1st time buying a new vehicle. Couldnt have gone any smoother and they did everything possible to make it an enjoyable experience. Extremely happy amd satisfied. Most definitely will return for future purchases More

Mistakes made, but resolved with satisfaction I had a 11:30 AM appointment for which I arrived 5 minutes early. I was pleased to see my name & vehicle on the appointment screen in the staging are I had a 11:30 AM appointment for which I arrived 5 minutes early. I was pleased to see my name & vehicle on the appointment screen in the staging area. I gave the service advisor my key and told him I wanted a front end alignment only because I had hit a curb, and had since then replaced all four tires with new ones. I went to the customer lounge to wait. At 1:05 PM, I had become chilled and needed to stretch my legs. I went to the service staging bay to sit on the bench there and warm up. To my dismay, my car is where I left it when I arrived. I sat on the bench, and after a few minutes someone got in my car and drove it into the service area. A few minutes later, the service advisor came out and apologized for the delay, explaining he was surprised to come back from lunch to see my car had not been serviced. Upon checking, he had learned there were problems with service equipment and my vehicle would be completed shortly. Within 30 minutes, my vehicle was returned to the staging area where I was sitting. The advisor was very personable and did not charge for the alignment because of the extended wait. Only 4 stars for the service because the advisor and I should have been made aware that there was going to be a delay with the equipment needed to perform the alignment. A positive review, and a recommendation because I was compensated for the wait. Kudos to the advisor who was sympathetic with my discomfort (I have an obvious disability, and have difficulty walking as well as prolonged sitting or standing). More

Great service The guys in the service department always go above and beyond when I go in for work or just to get my truck serviced. Highly recommended them The guys in the service department always go above and beyond when I go in for work or just to get my truck serviced. Highly recommended them More

Good service Great service and faster than I expected. The service writer called when my vehicle was done(as I requested). My only problem is that the oil service Great service and faster than I expected. The service writer called when my vehicle was done(as I requested). My only problem is that the oil service counter (in dash)was not reset. I have been using Master since I relocated to Aiken and have always been pleased with the staff and their service work More

Easy , no pressure , courteous Sales representative Brandon Pennington was very courteous , and knowledgeable. Brandon was prompt at getting back with information I requested in a t Sales representative Brandon Pennington was very courteous , and knowledgeable. Brandon was prompt at getting back with information I requested in a timely manner since I would be traveling from out of time. Brandon applied no pressure for the sale and made the transaction very easy. He even introduced me to the Service Dept since they had serviced the vehicle before the purchase and they went over the recommended service intervals. I would recommend Master Chevrolet Cadillac to anyone purchasing a vehicle and rate them as a first class dealership with a very courteous and professional sales staff. More