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Master Chevrolet Cadillac

Aiken, SC

4.8
613 Reviews

3625 Richland Ave W

Aiken, SC

29801

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613 Reviews of Master Chevrolet Cadillac

December 15, 2018

The best! First, we use Master Chevolet for all our services on our 2009 Equinox. The service department is awesome! Polite, professional but homey. I rece More

by Booboo719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Justin Hartley, Will Parrott, Darin Moseley, Josh Stowe, Ronnie Brannan
Dec 15, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We are grateful for your business and look forward to helping you with your Impala. Please let us know if you need anything at all! Wayne Morgan General Manager Master Chevrolet Cadillac

December 15, 2018

Great experience Joe was very patient and attentive to needs if customers.I actually saw the picture if vehicle online and immediately emailed Joe. He replied immediat More

by Aiken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Mills
Dec 15, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We are thankful for your business and always happy to serve you. Wayne Morgan General Manager Master Chevrolet Cadillac

December 14, 2018

Service department to install sliding bed cover and bed mat. Buying experience was excellent, Joe Mills was our sales person and was very knowledgeable of what we were looking for. Parts / Service department or More

by hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mills, Vaughn Hester, Ronnie Brannan
Dec 14, 2018 -

Master Chevrolet Cadillac responded

Thank you for your review! We greatly appreciate your business! We do apologize for the issues with the installation of the bed cover and mat. Unfortunately, we had two employees go home sick and were unable to get it finished for you. Yes, we absolutely should have called you to inform you and that was completely our fault. We promise to make it up to you when you return. Wayne Morgan General Manager Master Chevrolet Cadillac

December 13, 2018

Poor service.... waited over 3 hours! I waited over 3 hours for the service after waiting almost two weeks for the appointment. Worst experience ever!!!!! And paid over $400.00 for the ser More

by CarguySam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Moseley
Dec 13, 2018 -

Master Chevrolet Cadillac responded

We sincerely apologize for your experience. Please contact me at your earliest convenience. Wayne Morgan General Manager Master Chevrolet Cadillac

December 13, 2018

Not happy I was sold a car with factory paint defect and the fact that it’s been made worse by wetsanding it .. Now I have to have paint work done on a brand ne More

by Nothappy
Recommend Dealer
No
Employees Worked With
Vaughn Hester
Dec 13, 2018 -

Master Chevrolet Cadillac responded

We sincerely apologize for your issues. However, we were just made aware of this issue last week and you purchased the vehicle six weeks ago. No one is 100% certain that your problem occurred before or after you purchased the vehicle. That being said, we are going to take care of your issue for you. Our goal is to make you completely satisfied with us and your vehicle. Wayne Morgan General Manager Master Chevrolet Cadillac

December 12, 2018

Purchase of New Cadillax XT4 My experience at Master Chevrolet Cadillac was excellent. All paperwork was ready and waiting when I arrived for the purchase and minimum time was re More

by JAMESPSEYMOUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Morgan, Vaughn Hester, Brandon Pennington, Jason Francis, Ronnie Brannan
Dec 12, 2018 -

Master Chevrolet Cadillac responded

Mr. and Mrs. Seymour, Thank you for your review. We always enjoy working with y'all and hope you are loving your new Cadillac XT4. Please let us know if you need anything at all! Wayne Morgan General Manager Master Chevrolet Cadillac

December 12, 2018

Always good The donut and coffee good ,too. Very up to date and quiet shop. Happy to do any business there, and Chevrolet makes the best pickup. More

by 1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Dec 12, 2018 -

Master Chevrolet Cadillac responded

Thank you very much! We appreciate your business! Wayne Morgan General Manager Master Chevrolet Cadillac

December 11, 2018

Highly recommend Master Cadillac The service department is top notch. I dealt with Ronnie Brannan who is helpful, knowledgeable and efficient. I will always come here for the excell More

by TheresaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Dec 11, 2018 -

Master Chevrolet Cadillac responded

Thank you so much for the fantastic review! We appreciate your business and will pass the compliments on to Ronnie! Wayne Morgan General Manager Master Chevrolet Cadillac

December 11, 2018

Battery replacement Our battery died while we were away on a trip for a week. We had the car towed in on Saturday after the service department had closed. On Monday someo More

by BHRMER55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Brannan
Dec 11, 2018 -

Master Chevrolet Cadillac responded

Thank you for your review. We are always glad to assist and please let us know if we can help you again in the future! Wayne Morgan General Manager Master Chevrolet Cadillac

December 11, 2018

Love my dealership!!! Best dealership and staff! I always get excellent service regardless if it is a routine oil change and tire rotation or warranty work. I have also n More

by SilveradoLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have dealt with Vaughn Hester for years. Great service manager. I have also had the pleasure of dealing with Justin Hartley. He is always very helpful. , Darin Moseley
Dec 11, 2018 -

Master Chevrolet Cadillac responded

Thank you so much! We are grateful for our relationship with you and look forward to many more years serving you! Wayne Morgan General Manager Master Chevrolet Cadillac

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