Master Chevrolet Cadillac

Relation ship building through car purchase My experience of purchasing a car at Masters was very different in a good way of anything I had previously done. The staff was friendly, profession My experience of purchasing a car at Masters was very different in a good way of anything I had previously done. The staff was friendly, professional and knowledgeable.....they understood their products and helped me get the car that was right for me More

Excellent Employees From the start of buying my Silverado,in June 2018 with the Salesman, Finance, getting the extra added and the services on Friday, all excellent. From the start of buying my Silverado,in June 2018 with the Salesman, Finance, getting the extra added and the services on Friday, all excellent. More

Excellent, efficient, & trustworthy I have summarized my experience in the title above. What more can I say? This happens every time I visit this location. Great job people. I make refer I have summarized my experience in the title above. What more can I say? This happens every time I visit this location. Great job people. I make referrals to this business regularly. See y’all soon. More

Almost satisfactory My gearbox and other problems went bad on m 2006 trailblazer. I was informed by a service agent that a refurbished transfer case was being purchased My gearbox and other problems went bad on m 2006 trailblazer. I was informed by a service agent that a refurbished transfer case was being purchased because GM doesn’t sell new ones. I asked what does “refurbished” mean. It was explained to me that it is a used transfer case that is torn down, gears replaced, and the inner components rebuilt, and the case reassembled and installed. When I picked up my trailblazer, I did not get a refurbished case, I got a transfer case that was used, with unknown miles, from a totaled vehicle. The only thing I got was a $600 part bill and hundreds in labor charges to refill it with new fluids. I have pondered this for days now and it angers me that I was told I was getting a rebuilt, refurbished case, but instead the technician informed me that all that he did was replace the fluid and reinstall it. Nearly $2,500 later this angers me. I will never use Masters again or recommend it to anyone. Subtle lies cast doubt on everything that was done to my vehicle. For all I know, the transfer case could have 300,000 miles on it! Disappointed in the lack of honesty and the fact that there was absolutely no reason to lie to me to get my business. Dr. Riley More

Oil change I came in for an oil change and was charged over 100$ luckily the lady at the desk gave me a cupon. 65 plus tax for an oil change that turned into 100 I came in for an oil change and was charged over 100$ luckily the lady at the desk gave me a cupon. 65 plus tax for an oil change that turned into 100$ service bill More

Wonderful experience It was great dealing with Josh. The dealership has a very hometown family feel to it. Great experience, will recommend to others in the future. It was great dealing with Josh. The dealership has a very hometown family feel to it. Great experience, will recommend to others in the future. More

Dragon Jeep We had a very good experience buying from William. He was very helpful and answered all the questions we had. I can’t remember the gentleman’s name wh We had a very good experience buying from William. He was very helpful and answered all the questions we had. I can’t remember the gentleman’s name who let us test drive but he was great as well. Will Parrot was also great. We are in love with our new vehicle. I will recommend friends and family to this dealership. I felt very taken advantage of after buying from Bob Richards Dodge in the past and seriously avoid that dealership. So this review is saying a lot, haha! Thank you More

Treated like family If you want a no hassle experience, If you want someone that cares about taking care of what you really need, you need to see Wayne and his team at M If you want a no hassle experience, If you want someone that cares about taking care of what you really need, you need to see Wayne and his team at Master Chevrolet. This will be the easiest car buying experience you will ever have !!! More

They forgot to check all bulbs And I did not know til I was 20 mins away from Columbia SC. Now I have to drive there AGAIN and pay another labor fee....? And I did not know til I was 20 mins away from Columbia SC. Now I have to drive there AGAIN and pay another labor fee....? More

Excellent dealership and personnel. Joe Mills, our salesperson, was very personable, excellent knowledge of products, and great to work with. Will Parrot, in finance, was exceptional. T Joe Mills, our salesperson, was very personable, excellent knowledge of products, and great to work with. Will Parrot, in finance, was exceptional. The facility was very clean and pleasing. We would definitely do business here again and would highly recommend Master Automotive. More