Back

Mastel Ford Lincoln Mercury

Olean, NY

4.7
127 Reviews

1674 Olean-Portville Rd.

Olean, NY

14760

Directions

Is this your dealership?

By Type

127 Reviews of Mastel Ford Lincoln Mercury

April 19, 2023

Mastel Ford-Lincoln knows how to take care of their customers. Excellent service, on time and always clean upon return. More

by babsandmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Mark
April 10, 2023

The service department did an excellent job with my issue. They were able to squeeze me into they're packed schedule. More

by tjmbzaj93
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark
April 06, 2023

The service staff is very friendly and thoroughly explains work done, which was very quick. More

by aspagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
February 10, 2023

This dealer ship has been top notch from the awsome customer service and the great macanics that get you in and back out fast More

by Tuttlebrandon25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts guy
February 07, 2023

Made the appointment on line, I got several email reminders, got there earlier and they took me right away. Manager told me it would take about an hour to complete the recall work and within an hou More

by Sewer214715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
February 06, 2023

Great folks, wonderful service department and very accommodating, car is always returned clean and perfect in all ways. More

by babsandmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
January 02, 2023

Always happy when dealing with Mastel Ford! Been going here for years and have never had a bad experience. More

by rookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Peters
December 20, 2022

The service was excellent and very thorough. People are very friendly. Would definitely recommend to friends and family. More

by Pamela Graves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 28, 2022

I received great service from Mastel. I was very pleased with their attention to the recall on my vehicle. More

by Nmpainter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 19, 2022

Service department is very friendly, helpful and service is done in a timely manner. Always on top on getting you in and out as quickly as possible More

by Lpk55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
2
...