Mastel Ford Lincoln Mercury

Tire change, caliper brakes check cleaning Didn't have appt but they were able to get me in and out quick. 3 hour job done in 2. THANK You I will be back. Didn't have appt but they were able to get me in and out quick. 3 hour job done in 2. THANK You I will be back. More

Easy. The service manager treats the customers with respect and caring that everything is done with regards to safety and satisfaction. One made to feel com The service manager treats the customers with respect and caring that everything is done with regards to safety and satisfaction. One made to feel comfortable. More

oil change. work done quickly and right. service department here is friendly, considerate and all around great. clean, and comfortable waiting area. like how Lorie goes over my cars "report c service department here is friendly, considerate and all around great. clean, and comfortable waiting area. like how Lorie goes over my cars "report card" with me and can answer questions if i have any. More

Fixed it right the first time Did work, when I wanted. Clean professional job. Comfortable waiting area. Had parts in stock. Had large enough work crew to get the job done in ti Did work, when I wanted. Clean professional job. Comfortable waiting area. Had parts in stock. Had large enough work crew to get the job done in time. More

Great Service Very friendly courteous service. I didn’t have an appointment but was told they could fit me in. My oil change & inspection took just over an hour. Very friendly courteous service. I didn’t have an appointment but was told they could fit me in. My oil change & inspection took just over an hour. More

Great! Excellent customer service. Very thorough and kept in contact with me through the entire process. Went over paperwork and explained everything that wa Excellent customer service. Very thorough and kept in contact with me through the entire process. Went over paperwork and explained everything that was done to my car while they had it. More

Professional and courteous. I can always trust that they have my service needs taken care of when there are needed. Reminding me at oil change time that a particular service is r I can always trust that they have my service needs taken care of when there are needed. Reminding me at oil change time that a particular service is recommended is helpful to me. More

Hassle Free From the moment I walked up to the Service desk until I returned to pick up our vehicle, Lori was a pleasure to deal with. Thank you Lori. From the moment I walked up to the Service desk until I returned to pick up our vehicle, Lori was a pleasure to deal with. Thank you Lori. More

Great service Friendly, helpful & knowledgeable. Took care of my problem in a timely manner. They work around my schedule and my loaner is always a Lincoln. I wou Friendly, helpful & knowledgeable. Took care of my problem in a timely manner. They work around my schedule and my loaner is always a Lincoln. I would recommend this dealership More

Great People, Even Better Service We love everyone who works at Mastel. When you walk through the door they want nothing but the best for you and take excellent care of you and your ve We love everyone who works at Mastel. When you walk through the door they want nothing but the best for you and take excellent care of you and your vehicle. More