Massey Cadillac of South Orlando - Service Center
Orlando, FL
49 Reviews of Massey Cadillac of South Orlando - Service Center
The BEST of the BEST!!! Mike is one of the BEST Service Managers that I have had the pleasure of dealing with. Briana who answers the phone is a major asset to Massey. She is Mike is one of the BEST Service Managers that I have had the pleasure of dealing with. Briana who answers the phone is a major asset to Massey. She is always very accommodating and gets the job done. She will go far with her personality and hopefully a few raises along the way. More
Awesome service Douglas is as always awesome! Called with short notice of service, and he squeezed me know for the next day. Will always recommend. Thanks Doug. Douglas is as always awesome! Called with short notice of service, and he squeezed me know for the next day. Will always recommend. Thanks Doug. More
Service department is the best. Matt in Service was fantastic as always. You service department always treats us as "part of the family" and it brings us back any time we need anyth Matt in Service was fantastic as always. You service department always treats us as "part of the family" and it brings us back any time we need anything. Please pass along our thanks for Matt and everyone in Service. More
Very helpful The staff were very helpful and generous. They kept me informed about what was going on and even got me a loaner car fatherly quick. The staff were very helpful and generous. They kept me informed about what was going on and even got me a loaner car fatherly quick. More
Mark excellent road service Mark with road service was excellent in every way! He is very professional and helps in any way he can. I think he is awesome! Mark with road service was excellent in every way! He is very professional and helps in any way he can. I think he is awesome! More
Excellent customer service!!! The service department was very clean & friendly. They keep you updated ,on the status of your vehicle. Mr. Lucky was very knowledgeable about my vehi The service department was very clean & friendly. They keep you updated ,on the status of your vehicle. Mr. Lucky was very knowledgeable about my vehicle. Any questions I ask he was able to answer them. Mr Lucky, gave excellent service. More
Always great service I usually receive prompt and efficient service at this dealership. I also expect that when I have a scheduled appointment. At my last visit, however, I usually receive prompt and efficient service at this dealership. I also expect that when I have a scheduled appointment. At my last visit, however, I had an unexpected problem on a Sunday evening, so was unable to schedule service. When I brought my vehicle in on Monday morning, I experienced the same great level of service that I always do. Service is a bit pricey now that my warranty has expired, but I can't complain. More
AWFUL SERVICE! Poor service! Dealership lacks professionalism and tact! The bottom line is, that now after going to the dealership several times and having a signifi Poor service! Dealership lacks professionalism and tact! The bottom line is, that now after going to the dealership several times and having a significant amount of work done, the problem has NOT been fixed, and they have no idea what the issue is. All I have are arrogant excuses from a manger that obviously doesn't care much at all about the customer and made it quite clear that the issue is clearly my problem. I honestly expected more professionalism and tact, especially from Cadillac. I am very disappointed and angry! To be completely honest, I'm so happy that I didn't purchase a vehicle from your dealership. I can only imagine the unfortunate few that have spent over $100k on a vehicle to later find out that the service is garbage after the sale! More
Great services . The advisor clear to explain the repair needs to completed in the car. Thank you. The waiting time was normal and the facilities amazing. . The advisor clear to explain the repair needs to completed in the car. Thank you. The waiting time was normal and the facilities amazing. More
Exeellent Excellent Total Service - Personnel & Capability. All employees were very helpful and courteous as always. The work was very timely and the results w Excellent Total Service - Personnel & Capability. All employees were very helpful and courteous as always. The work was very timely and the results were thoroughly explained. More