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Massey Cadillac of South Orlando
Orlando, FL
79 Reviews
About Massey South - a Orlando New & Used CADILLAC Dealership serving Melbourne, Merritt Island & Kissimme
Massey South offers many automotive products and services to our Orlando area customers. From quality new CADILLAC vehicles to used cars in Orlando, we know anyone looking for a vehicle in Florida will likely find what they want at our dealership. We carry a comprehensive line of vehicles, including the new 2011 - 2012 Cadilla CTS, Escalade, DTS, SRX and STS, making us a good choice as your Orlando CADILLAC car dealer.
Our services include trusted CADILLAC car repair in Orlando, original CADILLAC parts in Orlando, and financing to help our customers purchase the car of their dreams.
Call Massey South at (800) 725-6818, or come visit us in person. We're conveniently located at 8819 South Orange Blossom Trail, Orlando, FL 32809 and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 79 reviews
June 30, 2017
Service that fights on your behalf CTS broke down at Disney, I'm from Tampa... so On Star would only tow it to the nearest Dealership. My extended warranty (protect my car) was garbage CTS broke down at Disney, I'm from Tampa... so On Star would only tow it to the nearest Dealership. My extended warranty (protect my car) was garbage and stuck me with an $1800.00 bill... but the Service Manager Doug Smith fought them hard on my behalf. We lost, but I truly feel the Service team bent over backwards for me. Their courtesy loaner was an immaculate ATX, got me thinking I'll need another Caddy in the near future... I can't thank the guys enough. Only critique offering financing for bills over $1500.00 would be nice. More
by Just_Aaron
Employees Worked With
Doug Smith
June 28, 2017
Excellent services I like the way this dealer services, everything is ready, quickly and perfect ,special when I work with Mr.Douglas ,he is very nice guy for help,expla I like the way this dealer services, everything is ready, quickly and perfect ,special when I work with Mr.Douglas ,he is very nice guy for help,explaining clearly. I like this dealer ,and I did refer to my family andy friends. More
by Steven
Employees Worked With
Douglas
June 24, 2017
Great service Very professional, great service , always wait for my car and like that it is done quickly, love this place. Thank you for the great service. Very professional, great service , always wait for my car and like that it is done quickly, love this place. Thank you for the great service. More
by Rob/lad
Employees Worked With
Jake
June 13, 2017
Excellent Customer Service! Massey Cadillac is the best car dealership I have ever been to. Douglas Smith and Mike Chernow in service are incredible to work with and provide outs Massey Cadillac is the best car dealership I have ever been to. Douglas Smith and Mike Chernow in service are incredible to work with and provide outstanding customer service. I would highly recommend this dealership for your next purchase. Christie More
by christie40
Employees Worked With
Douglas Sith
June 12, 2017
Great service I called Matt and said I was going out of town and needed to get my car serviced right away. He got me in, all service performed quickly and my car wa I called Matt and said I was going out of town and needed to get my car serviced right away. He got me in, all service performed quickly and my car was washed, vacuumed and ready for my trip! More
by Judy
Employees Worked With
Matt in service
June 12, 2017
Roadside assistance of my car I had to utilize Roadside Assistance last Friday, and found it to be THE BEST !! It was coordinated by Jake at Massey and Nelson who came to the hous I had to utilize Roadside Assistance last Friday, and found it to be THE BEST !! It was coordinated by Jake at Massey and Nelson who came to the house and replaced my battery. I have never driven or had a Cadillac before, but have to say, these people were JUST WONDERFUL !!! Will never deal with another dealership. Thank You !!! More
by Cadillac Mollee
Employees Worked With
Jake and Nelson
May 26, 2017
First Cadillac While I don't understand the amount of time dealerships make people wait to purchase or lease a car, Danny M at Massy South made the day as comfortabl While I don't understand the amount of time dealerships make people wait to purchase or lease a car, Danny M at Massy South made the day as comfortable as possible. He was friendly and has provided good follow up since I began my lease. I hope the serivce team does as well during my first schedule maintenance. More
by JeremyN
Employees Worked With
Danny Mudge
May 17, 2017
Excellent Customer Service My experience with Massey Cadillac of South Tampa was by far the best service I have ever had. The salesman Michealangelo Copeland was the nicest man My experience with Massey Cadillac of South Tampa was by far the best service I have ever had. The salesman Michealangelo Copeland was the nicest man and so professional to work with. He was very patient and provided great details and knowledge of the vehicle. More
by Wendy Cortalano
Employees Worked With
Michaelangelo Copeland
May 08, 2017
Dont buy By far the worst dealership. I purchased a vehicle from Massey SOUTH a few weeks ago. I had a dent on the trunk. My boyfriend told Paedro that it woul By far the worst dealership. I purchased a vehicle from Massey SOUTH a few weeks ago. I had a dent on the trunk. My boyfriend told Paedro that it wouldn't come out bc of where it was. Paedro was adamant that it would and their dent guy is best and he would take care of it. Little behold I called their service department to take care of it. I left 2 messages and not even call back. I had to wait until I got off work and called 5 times back to back until someone answered. Finally got Mike on the phone. He told me to bring my car in. I told him he can have someone pick up my car because the WINTER PARK LOCATION OFFERS THAT!. he sends someone to pick up my car and to drop off loaner. The loaner car had NO gas and was the dirtiest car I have ever seen. By the time I picked my car up the dent is still there. I spoke to the manager on duty about it and mike decides to walk over. He said he would call me on Monday or Tuesday to pick up the car to take it to the body shop. It is now 2 weeks later and no call. what's worst the manager did not even follow up. I wish I would have been more patient and bought my car from the Winter park location. Massey SOUTH OBT has no class and lazy as. I would recommend every one buy from The winter park location. More
by keaushaj
Employees Worked With
paedro, Mike
