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Massey Cadillac of Orlando
Orlando, FL
165 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 165 reviews
July 24, 2017
Great Service Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance Service dept was very helpful, service was great and quick. Everyone was very professional and courteous, Very happy with Massey. Roadside assistance was excellent as well More
by rammo
Employees Worked With
Dan
June 28, 2017
Price The only reason I am providing 2 Stars is my Service Advisor was at least honest and very helpful. This review has nothing to do with him!!! However, The only reason I am providing 2 Stars is my Service Advisor was at least honest and very helpful. This review has nothing to do with him!!! However, I simply needed a new headlight and ballast for my Escalade. Massey price $500(+/-). I ordered the light and ballast from Amazon for a total of $65 and it took 20 mins to install. I am not that mechanical so I did have to watch a few Youtube videos BUT well worth the $400 savings. Hourly Labor rates are through the roof! I could open a shop next door and make millions! More
by NoMoreMoneyForServiceRates
Employees Worked With
Anonymous
June 27, 2017
2017 Escalade Purchase - GREAT EXPERIENCE Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need Just bought my 2017 Escalade Platinum. Sales team was very professional. Many thanks to James Stein, Adam Hopper, and Billy Han. If you need a new vehicle, reach out to James Stein. He and Billy's customer service are second to none, and will assist you with anything you need! Tyler N. More
by tylerthuan
Employees Worked With
James Stein, Billy Han
June 20, 2017
Great Service by a very professional and friendly staff Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a t Margaret Clevenger, was attentive, professional and assisted in making sure all my warranty repair needs were complete. Margaret is the epitome of a true professional and what great customer service is meant to be A+ More
by Dogbreath427
Employees Worked With
Margaret Clevenger
June 17, 2017
Great Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken ca Ric was fabulous. I will continue to come back there because of him I appreciate his professional attention to detail. I felt safe and well taken care of because of him More
by Ralph224#
Employees Worked With
Rick
May 21, 2017
Great Service Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. Massey did the service in a timely fashion, gave it back to me on the date promised, and gave the car back clean. I highly recommend Massey Cadillac. More
by Denny A
Employees Worked With
Shawn
May 13, 2017
Warranty Service Look...getting a service advisor that actually takes the time to break things down for you is worth while. No guessing when it comes to if it's going Look...getting a service advisor that actually takes the time to break things down for you is worth while. No guessing when it comes to if it's going to be right when you show back up; you'll know that B4 you leave. Oh... did I mention Ric Angelotti is the man! A special shout to the GM as well! Massey North! More
by Harris2
Employees Worked With
Ric Angelotti
April 23, 2017
Good Service Got Better I have been dealing with Massey Orlando North since the 1990s I have had quality service there for a long time and I have to admit that the service ha I have been dealing with Massey Orlando North since the 1990s I have had quality service there for a long time and I have to admit that the service has improved. My experience with Margaret, the service writer, was outstanding. She was extremely helpful completed the service that I needed and more. I could not be any happier with Margaret and her team. More
by Chiefp
Employees Worked With
Margaret
February 07, 2017
Only and only customer-focused dealership The customer service was incredible. They did everything in their power to make sure we left with smiles on our faces. I highly recommend visiting. The customer service was incredible. They did everything in their power to make sure we left with smiles on our faces. I highly recommend visiting. More
by 20Ash1030
Employees Worked With
Christoper
January 04, 2017
Best purchase experience Spent time on the internet and researching the new Cadillac XT5. Negotiated Eprice. Extremely satisfied with price and vehicle delivery. Ask for Brand Spent time on the internet and researching the new Cadillac XT5. Negotiated Eprice. Extremely satisfied with price and vehicle delivery. Ask for Brandon. Best car purchase experience.. More
by Bob
Employees Worked With
Brandon
