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Massey Cadillac of Orlando
Orlando, FL
170 Reviews
About Massey North - Your Orlando CADILLAC Dealer
At Massey North, we offer new 2011 CADILLAC cars in Orlando, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Orlando.
For years, our financial staff at Massey North has offered expert advice for those seeking a great CADILLAC car loan or lease. Our service doesn't stop there. Orlando customers can come in and take advantage of our knowledgeable CADILLAC car repair technicians and a fully-stocked inventory of CADILLAC car parts.
You can reach Massey North any time by filling out our contact form, by calling us at (800) 798-0116, or simply visiting our Orlando CADILLAC dealership at 4241 North John Young Parkway, Orlando, FL 32804.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
By Type
Showing 170 reviews
November 17, 2018
Beware of Troy in Service! Took my SRX over weekend to fix electric in dash and returned a car with +2k miles! No call from ANY manager and was told “Troy fudged the numbers”! Took my SRX over weekend to fix electric in dash and returned a car with +2k miles! No call from ANY manager and was told “Troy fudged the numbers”! No phone calls nor any assistance. They need customer service 101. NEVER GO THERE More
by Charbilas1
Employees Worked With
Troy
November 14, 2018
Massey North Love everyone at the dealership ..Margaret is wonderful and always thorough! I buy my vehicles from Darrell and he always stops by when I’m in for s Love everyone at the dealership ..Margaret is wonderful and always thorough! I buy my vehicles from Darrell and he always stops by when I’m in for service and visa -versa .. This visit I got to see Mark (road side) he’s a hoot! They all rock! Also had to visit Collision department-they were great! Danielle More
by Dani69
Employees Worked With
Margaret
October 02, 2018
Purchased preowned 2018 Jeep STT Great experience. Edward was easy to deal with and followed through as requested. Very impressed with Eric, the Sales Manger as well. Made a great dea Great experience. Edward was easy to deal with and followed through as requested. Very impressed with Eric, the Sales Manger as well. Made a great deal on a great vehicle. Hassle free experience. Would purchase again from them. More
by SRT 2018
Employees Worked With
Edward, Eric
July 24, 2018
Excellent experience I drove down from Alabama and Bought my 2nd Cadillac in 9 months, from Massey Cadillac today. Edward was very professional nice and easy to deal with I drove down from Alabama and Bought my 2nd Cadillac in 9 months, from Massey Cadillac today. Edward was very professional nice and easy to deal with.i will not buy from any other Cadillac dealer except Massey North. Thank you Edward and the Massey team. More
by Annette
Employees Worked With
Edward
July 18, 2018
A great experience!! I had a great experience at Massey Cadillac of Orlando. I went to purchase my second Cadillac. I was warmly greeted by Melinda Edwards. I explained I had a great experience at Massey Cadillac of Orlando. I went to purchase my second Cadillac. I was warmly greeted by Melinda Edwards. I explained to her what I was looking for, she did her homework, kept me informed during her search and found the exact CTS of my dreams. So greatful for her and business manager,Melinda Canter. More
by Cathy Woodall
Employees Worked With
Melinda Edwards
May 02, 2018
Awesome service! My ATS was so beautifully detailed and serviced by Jesse who meticulously and diligently when out of his way to please. Thank you so much for such g My ATS was so beautifully detailed and serviced by Jesse who meticulously and diligently when out of his way to please. Thank you so much for such good care! More
by EDMONDS, Suz
Employees Worked With
Melinda Edwards and Jesse
April 30, 2018
Disappointed With My American Luxury Vehicle So, my wife brought car in for service and 2nd visit for molding sticking up over windshield in front of roof rail. Their idea was to use some adhesiv So, my wife brought car in for service and 2nd visit for molding sticking up over windshield in front of roof rail. Their idea was to use some adhesive to hold down with 7 or 8 pieces of masking tape and told my wife to gently remove masking tape to allow the molding not to come apart again. This sounds like they want us to confirm their work order and go home with masking tape on my Caddy luxury Premium. This would’ve all been squared away if they had just kept the vehicle over night. Just Disapointing. More
by Bulletproof
Employees Worked With
No
March 27, 2018
Emergency service Came in just before the service closing time with an emergency and no appointment i spoke with Margaret Clevenger i told her i had an issue with the w Came in just before the service closing time with an emergency and no appointment i spoke with Margaret Clevenger i told her i had an issue with the way my car was running and she had a mechanic look at it and told me later on there was no way she could have me leave with the issue i had which was great to hear and they fixed the problem (had two bad coils) great service! More
by Santana1
Employees Worked With
Margaret Clevenger
December 13, 2017
Always Exceptional I leased my 2015 Escalade from Darrell Baker at the Massey Cadillac North location in September 2014. I have had the vehicle serviced 100% at the de I leased my 2015 Escalade from Darrell Baker at the Massey Cadillac North location in September 2014. I have had the vehicle serviced 100% at the dealership since the purchase. This was the 6th car I have purchased from Darrell in the past 10+ years. He has always been exceptionally professional and courteous and fair. When my Escalade lease expired this month, I opted to buy the car out-right and Darrell made the process super-simple and easy. I have found it very difficult to even consider another dealership, because the experience I receive at MCN is always top-notch - better than we get at the Mercedes dealership for my wife's car! More
by Colin Findley
Employees Worked With
Darrell Baker
