Massey Cadillac of Orlando

I was searching for a car and went to many dealerships and heard about the Optiq so I came to Massey Cadillac . The receptionist that greeted me was kind and friendly and the dealership was immaculate. My and heard about the Optiq so I came to Massey Cadillac . The receptionist that greeted me was kind and friendly and the dealership was immaculate. My sales woman was Melinda Edwards and I couldn’t have been happier! She was knowledgeable, kind, sweet and above all did not make it like the typical car salesman pressure feel that everyone dreads to experience when they car shop! She has continued to follow up and also up be available for any questions I’ve had since I’ve taken the car home . Everyone made this experience so smooth and refreshing including the manager Brandon and Alicia Pyle in finance . Alicia kindly went over all paperwork and answered all questions but making what’s usually a monotonous experience enjoyable! We actually had some good laughs and conversation . Overall great experience! I would definitely refer someone to this dealership! More

Awesome quick service, great people, make it very easy to purchase a great vehicle quickly. purchase a great vehicle quickly. More

Best dealership I have ever worked with. My sales guy James Allen was anwesome and very accommodating. I highly recommend this dealership! My sales guy James Allen was anwesome and very accommodating. I highly recommend this dealership! More

Went in there to look at my new Volkswagen and they made it a quick and easy process. Not only were they super nice, but the car is perfect! it a quick and easy process. Not only were they super nice, but the car is perfect! More

My experience with this dealership has been nothing less than Outstanding. The sales team are courteous, professional, and patient. I’d recommend them anytime to anybody. than Outstanding. The sales team are courteous, professional, and patient. I’d recommend them anytime to anybody. More

Paul Zayas went above and beyond with the trade in and purchase of XT6. The car was delivered to my home and picked up the trade in car. Overall. just excellent! purchase of XT6. The car was delivered to my home and picked up the trade in car. Overall. just excellent! More

Lounge and restroom several hundred feet from the sales floor. This is uncomfortable for a handicapped individual as I am to have to walk at long distance is to relieve myself. The furniture in the showroo floor. This is uncomfortable for a handicapped individual as I am to have to walk at long distance is to relieve myself. The furniture in the showroom is tacky junk nothing comfortable in the entire facility. More

we left with the memory seats not working, no connection to the Cadillac app, only sees my old one. owners manual and unable to get the garage door system to work. Guess i will have to figure out for mysel to the Cadillac app, only sees my old one. owners manual and unable to get the garage door system to work. Guess i will have to figure out for myself More

Friendly staff that was easy to work with. This was our second Escalade purchase and Melinda once again exceeded our expectations with her quick responses to all our questions. This was our second Escalade purchase and Melinda once again exceeded our expectations with her quick responses to all our questions. More