Maserati at Napleton Indianapolis

Awesome attention to detail and very knowledgeable about their products. Open about pricing! Great experience and will definitely return their products. Open about pricing! Great experience and will definitely return More

Bought a Genesis GV80 from them and at first everything was great. It had service engine light on down there that they had to fix prior to bringing to me. So since that was taking so long they threw on n was great. It had service engine light on down there that they had to fix prior to bringing to me. So since that was taking so long they threw on new brakes and tires. Which I thought was amazing. The sales guy was top notch and the only person I would deal with again down there. So after everything was fixed they drove the car 2 hours to me. This is where all the issues started. Car was delivered with check engine light on. I mentioned right away and the guy dropping car off said they said you know about this just take it to the local Genesis store to reset it. Ok no biggie hey it has Genesis bumper to bumper warranty. Took me 2 weeks to get the car in because they were booked. Once car got there the Genesis dealership here didn't want to touch it because they said it was work Indy did. Well turns out some of the work was the fuel injectors but now had other issues. I contacted Indy they were saying all the right things but really not meaning a word of them. They were going to contact my local Genesis dealership and get everything figured out. Complete lie to get me off the phone. The car also had no freon. Indy said no problem that shouldn't be my issue. But funny I am the one holding that bill. Indy had quoted me extended warranty during time of purchase with the financial guy saying "hey if you find cheaper call me because i can cut go lower. Hmm so you were going to mark me up otherwise? So the following week while they were doing the initial repairs he calls and says hey i can knock off almost $1200 but at this point I already had bad taste because that means he was over charging me from the beginning. So after my car sat in the local dealership for 2 plus weeks I get it back today and paid the freon and the local guy warranty other work. Indy was going to call and get them to warranty the freon because they should have caught it but once again lip service to get me off the phone. Also they were going to rework up extended warranty quote for me since obviously the car they sent me isn't of quality but once again more lip service to get me off the phone. And to make the comment what do you want me to do now. I wouldn't recommend them to worst enemy. They are why people get bad feeling about used car sales people. The sad part is the sales guys was a class act its everyone else associated with that dealership. More

I must say I have never been a fan of auto dealerships but, the process at Napleton was a very good experience. Worked with Steve Larson for the purchase of a vehicle and Steve was perfect for the situati but, the process at Napleton was a very good experience. Worked with Steve Larson for the purchase of a vehicle and Steve was perfect for the situation. I could not have asked for a better person to work with. More

I visited this dealership to find the Jeep Wrangler that I had found on Cars.com. Steve Malz welcomed me to the dealership and assisted me in locating it on their lot. He gave me an excellent overview of th I had found on Cars.com. Steve Malz welcomed me to the dealership and assisted me in locating it on their lot. He gave me an excellent overview of the vehicle and effectively demonstrated its features and capabilities. He was very knowledgeable and was able to answer all of my questions. Throughout the entire process from the start to the completion of my purchase and even after my purchase, he has been great to work with. I recommend you see Steve for your next purchase. More

I was in and worked with Tyler Buell to purchase a used car. Tyler was extremely and made the experience smooth and easy. car. Tyler was extremely and made the experience smooth and easy. More

They make you buy additional warranty on the car you're purchasing. Scam. Do not buy from them. purchasing. Scam. Do not buy from them. More

I recently needed service on my Fiat 500 Turbo. Everything was arranged and handled perfectly by Ciara, the Service Manager. She was professional and knowledgeable and eager to please. I also met w Everything was arranged and handled perfectly by Ciara, the Service Manager. She was professional and knowledgeable and eager to please. I also met with Ken Hobrock, the General Manager. And he was over-the-top great. I would recommend this team to anyone looking for a new car or service experience. Thanks Napleton!!!! Marie Swoverland Carmel IN More

Thanks to the whole team for helping me out! King of cars Ken Hobrock especially! You guys were great. King of cars Ken Hobrock especially! You guys were great. More

Great staff and very easy to work with. Highly recommend for a used or new car. Highly recommend for a used or new car. More