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Maserati and Alfa Romeo of Marin - Service Center

San Rafael, CA

4.9
30 Reviews

30 Reviews of Maserati and Alfa Romeo of Marin - Service Center

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April 01, 2023

Very satisfied ! The people were very nice even though I got stocked in the traffic they still accepted me and took me to the shopping mall while waiting for my car ! More

by Cynthia Almazan
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Maserati and Alfa Romeo of Marin responded

Cynthia, this is exactly the kind of feedback we strive for at Alfa Romeo of Marin! It's our pleasure to offer accommodating assistance and an honor to have earned your confidence. Thank you for all your support!

March 25, 2023

Brought my 2020 Alfa Giulia Quadrifoglio in for service. This is the 2nd time at this dealership. Staff is always knowledgeable and very helpful. This time, Woody the Manager assisted me. He is extremely kn More

by RB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Maserati and Alfa Romeo of Marin responded

We are glad to hear that you felt taken care of by Woody. Thanks for working with the Alfa Romeo of Marin team. We look forward to assisting you again down the road.

January 04, 2023

Great customer service. The team is always so welcoming and take great care of my vehicle! More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ash Foster
Jan 04, 2023 -

Maserati and Alfa Romeo of Marin responded

Nash, thank you for the great review! We are so glad to hear that you had a successful experience working with the Alfa Romeo of Marin team. Drive safely, and we hope to see you back!

November 08, 2021

I took my Ghibli to Maserati of Marin for the annual maintenance during Thanksgiving week, last year. Erwin Escobar was the person who helped me, and he was an absolute gem. I appreciated his consisten More

by Giuseppe B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
Nov 09, 2021 -

Maserati and Alfa Romeo of Marin responded

Giuseppe, thank you for sharing your service experience with Erwin at Maserati of Marin. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week!

June 30, 2021

Excellent dealership. Great service. Josh is an excellent service advisor. More

by DuaneLyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
Jun 30, 2021 -

Maserati and Alfa Romeo of Marin responded

Duane, thank you for sharing your service experience with Josh Anderson here on DealerRater. We appreciate you! Have a great rest of your week.

August 25, 2020

Erwin is a super guy who is a straight shooter, gets work done on time and goes out of his way to make customers happy! More

by Tom - QP owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
Aug 26, 2020 -

Maserati and Alfa Romeo of Marin responded

Tom, thank you for sharing your experience with Erwin. We greatly appreciate your business and recommendation on DealerRater. Please let us know if there is anything more we can do to be of further service. Stay safe and have a wonderful rest of your week!

June 19, 2020

Erwin was great. He kept me in constant communication with the status of my vehicle. He was also determined to find a way to fix my car (parts were no longer available). He did research and found a work More

by ericscovel
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
Jun 19, 2020 -

Maserati and Alfa Romeo of Marin responded

Eric, thank you for sharing your service experience with Erwin Escobar. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend!

May 21, 2020

Erwin has been fantastic to work with for the past couple years. He’s always responsive, timely and thorough. He takes the extra steps to make sure my car is serviced properly and on time, and always return More

by Keith
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
May 21, 2020 -

Maserati and Alfa Romeo of Marin responded

Keith, thank you for sharing your experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great Memorial Day weekend.

May 03, 2020

Very pleased with the service received at Marin Maserati and Edwin was very knowledgeable and communicated the entire process with me. I was extremely pleased with the whole process.. More

by Arash Salkhi
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
May 03, 2020 -

Maserati and Alfa Romeo of Marin responded

Arash, thank you for sharing your service experience with Erwin and our team at Maserati of Marin. Please let us know anytime that we may be of further service to you. We appreciate you!

May 01, 2020

I purchased my first Maserati about a year ago from Maserati of Marin CA. I love it. The dealership is super clean, welcoming and knowledgeable. I have been especially impressed with the service de More

by CMS
Recommend Dealer
Yes
Employees Worked With
Erwin Escobar
May 01, 2020 -

Maserati and Alfa Romeo of Marin responded

First off, congratulations on your first Maserati! Thank you for sharing your service experience with us on DealerRater. Please let Erwin know anytime that we may be of further service to you. Have a great (and safe) weekend.