Maserati and Alfa Romeo of Marin - Service Center

Cris was very pleasant and knowledgeable and answered every question I had and helped me with service and the whole visit was very outstanding every question I had and helped me with service and the whole visit was very outstanding More

I had my first service experience at Maserati-Alfa Romeo of Marin 7/2024. Woody, the Aftersales Director is very knowledgeable and answered all my questions and concerns. Chris, my Service Consultant was qu of Marin 7/2024. Woody, the Aftersales Director is very knowledgeable and answered all my questions and concerns. Chris, my Service Consultant was quite pleasant during my visits. They both had great communication with me the 2 weeks or so my car was there. I really love the 4C Launch Edition as it is 1 of 500 that made it to the US market. My disappointment in this limited production car comes at 4,740 miles, my car wouldn't go into gear. After a diagnostic, I was told I needed a new accelerator pedal position sensor, and a new PCM Module-ECU. I am a bit upset with Alfa Romeo Corporate Headquarters not offering a complimentary replacement of these 2 parts. With such low miles in mint condition, this failure is not acceptable in my eyes. Shame on Alfa Romeo Headquarters, I pray I don't have any more costly issues for years to come. Thank you to the entire team at Alfa Romeo in Marin. A big thank you to the Tech that worked on my car, cleared the codes, and reset the drive cycle so I could pass Smog! I highly recommend SF Exotic Cars in Marin. David R. More

Great dealership service department. Had all my vehicles serviced and it was easy to schedule. Woody and team were great. Had all my vehicles serviced and it was easy to schedule. Woody and team were great. More

Both Parts and service teams are awesome. quick response on emails and very friendly. For sure will keep working with them. quick response on emails and very friendly. For sure will keep working with them. More

Customer service is great. Chris is great! Love the pick up and drop off service. Chris is great! Love the pick up and drop off service. More

Good customer service with knowledgeable techs! Service and parts department are excellent. Will definitely be back :) Service and parts department are excellent. Will definitely be back :) More

They fixed my car in a timely fashion. The alignment was done and the steering wheel isn’t dead center so I will need to take it back for an adjustment. It really would be nice if they had The alignment was done and the steering wheel isn’t dead center so I will need to take it back for an adjustment. It really would be nice if they had a loaner car available. Also, this is the second time that I have picked up my car and they haven’t washed it. Both times they said they didn’t have time for the detailer to wash the car. It’s nice to pick up your car and have it clean after a service and spending big $$. More

Truly the best and most thoughtful service experience. I love these guys. I always felt my car was well taken care of. Chris and Donny really went above and beyond for me. Couldn't ask for better. Thank y I love these guys. I always felt my car was well taken care of. Chris and Donny really went above and beyond for me. Couldn't ask for better. Thank you! More

Had an unexpected service need and Alfa Marin was able to take car if my car the same day, even without appointment. Resolved the issue and kept me updated along the way. Great job! take car if my car the same day, even without appointment. Resolved the issue and kept me updated along the way. Great job! More

Donnie was courteous, knowledgeable, and customer-focused. He patiently listened and ensured excellent outcomes. Top service by good people! customer-focused. He patiently listened and ensured excellent outcomes. Top service by good people! More