Maserati Jacksonville - Service Center

I recently had the pleasure of visiting the service department at Bentley Maserati, and I am compelled to share my outstanding experience. From the moment I arrived, I was greeted with a friendly and w department at Bentley Maserati, and I am compelled to share my outstanding experience. From the moment I arrived, I was greeted with a friendly and welcoming demeanor that instantly put me at ease. The customer interaction I received was nothing short of exceptional. The staff took the time to listen attentively to my concerns and thoroughly explained the services needed for my vehicle. Their expertise and professionalism were evident throughout the entire process, making me feel confident that my car was in good hands. Moreover, I was impressed by the cleanliness of the facilities. Everything was immaculate, creating a pleasant and comfortable environment for customers like myself. What truly set Bentley Maserati apart was their follow-up. After servicing my vehicle, they took the time to ensure that I was completely satisfied with the work done. This level of attention to detail and commitment to customer satisfaction is truly commendable. Overall, my experience at Bentley Maserati's service department was nothing short of exceptional. I cannot thank them enough for their outstanding service and professionalism. They have certainly earned my trust and loyalty as a customer. More

They are overpriced and get away with it since they're the only ones in town. On top of that, they charged for undisclosed "shop fees" after the work is complete. Even with high prices, they can't seem to the only ones in town. On top of that, they charged for undisclosed "shop fees" after the work is complete. Even with high prices, they can't seem to be able to return phone calls either. More

Professional experience. Bought Maserati GT MC delivered door to door. Delivered with precision to the front door. Bought Maserati GT MC delivered door to door. Delivered with precision to the front door. More

You all were great in every aspect I really appreciate you all and thank you you all and thank you More

I brought my wife’s car in to replace two front tires and have the alignment done. They told me I would need to do $22,000 worth of additional work to the car. This is a mother driven car with 35,000 miles o have the alignment done. They told me I would need to do $22,000 worth of additional work to the car. This is a mother driven car with 35,000 miles on it and they told me they could not do the alignment because they needed to do $12,000 additional dollars of suspension work. They still charged me for the alignment they were not able to complete. I will never take her car there again. I will find somebody else. More

The staff is unusually courteous and welcoming. Even when the task requires extra time and effort the the environment remains positive. Even when the task requires extra time and effort the the environment remains positive. More

Quick and reliable service. The staff are very professional and understand the demands of their customers. The staff are very professional and understand the demands of their customers. More

First of all the salesman Joseph is incredible. Honestly he is so knowledgeable and professional.l share. With my mom neighbor my to take both of their Maserati and make sure they look at up Joseph Honestly he is so knowledgeable and professional.l share. With my mom neighbor my to take both of their Maserati and make sure they look at up Joseph he is the Best!!!!! More

Great service kind people Very pleased thank you so much for the great attention I would recommend you to everyone much for the great attention I would recommend you to everyone More

Service was great the only complaint was the washing of my vehicle. The rims were still dirty and it wasn’t vacuumed out. my vehicle. The rims were still dirty and it wasn’t vacuumed out. More