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Maserati Jacksonville
Jacksonville, FL
430 Reviews
The team at Maserati Jacksonville would like to welcome you to our dealership in Jacksonville, and the surrounding areas, including Ponte Vedra, St. Augustine, Daytona, Orlando, Savannah, Tallahassee, Ferdinand Beach and the Palm Coast.where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Jacksonville, you can always count on the professional technicians in our Maserati service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Jacksonville count on the high-quality vehicles and services found at Maserati Jacksonville, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 430 reviews
December 22, 2022
Fantastic customer care. Craig kept me well-informed throughout and went the extra mile to make sure my Maserati was safe and performing its best. I also very much apprecia Craig kept me well-informed throughout and went the extra mile to make sure my Maserati was safe and performing its best. I also very much appreciate the valet service! More
by TA TGAP
Verified CustomerEmployees Worked With
December 22, 2022
Brought car in for AC compressor… AC was not working. Dealer replaced compressor and recharged system - apparently tested the system however, AC inconsistently blew cold air. Offered loaner and to bring Dealer replaced compressor and recharged system - apparently tested the system however, AC inconsistently blew cold air. Offered loaner and to bring car back in- issue with loaner and had to reschedule. Offered loaner again and expressed to rep that I was going out of town- found out upon trying to pick up the loaner I could not take vehicle outside of 60 mile radius per loaner agreement - could not take loaner. Went on trip out of town with AC intermittently working (luckily temps were cool that week). Brought car back in after returning from trip. AC was checked by dealer again and was told everything was functioning properly. AC was still blowing cold intermittently Upon pickup and driving next several days. Dealer recommended additional $1200 AC Drier Dehydrator filter (parts and install) but could not guarantee it to resolve issue. Researched Maserati online forums.and spoke with Independant Maserati tech out of Atlanta who agreed the dryer filter was not the issue based on detailed symptoms. Recommended accessory on- no startup for about 30 seconds to a minute. Turn off and then start up vehicle. Apparently there is a self learning program for a plumbing valve which this addresses. AC is now fully and consistently working properly. I will say that the staff at the dealer was always extremely friendly and courteous. More
by Chiasurf
December 20, 2022
The employees are always polite and knowledgeable and the location is convenient from any area of the city. location is convenient from any area of the city. More
by JJO735
December 15, 2022
Excellent experience. Communication was great and my car was returned back to me when promised. Highly recommend. Communication was great and my car was returned back to me when promised. Highly recommend. More
by Nicole.S
Employees Worked With
December 13, 2022
The entire experience was phenomenal. Craig went out of his way to assist me with all of my needs. I am glad to have such a good team to assist me with the care of my car. Craig went out of his way to assist me with all of my needs. I am glad to have such a good team to assist me with the care of my car. More
by AJMARTIN0321
Employees Worked With
December 09, 2022
As always great service with prompt updates. The best. I highly recommend them, clean and professional. The best. I highly recommend them, clean and professional. More
by B
Employees Worked With
December 07, 2022
Great service, was taken care of very well and the salesman and finance manager were great to work with. salesman and finance manager were great to work with. More
by ANDRETHAISS
December 01, 2022
They are very professional and kind. They offer an attentive service. They are the best! They offer an attentive service. They are the best! More
by EMIDIO.RINALDI
Employees Worked With
November 23, 2022
SERVICE AFTER THE SALE WAS HORRIBLE! !! Over the years I have purchased many vehicles from dealerships. By far this was the worst after-purchase experience I have ever had! Purchasing a !! Over the years I have purchased many vehicles from dealerships. By far this was the worst after-purchase experience I have ever had! Purchasing a luxury vehicle should be a pleasurable experience from start to finish. I received typical actions from the salesperson (Pavlo) after closing on the deal. 1. Questions on the vehicle's safety feature that I voiced were never addressed with an answer! 2. Questions on possible overlooked used car inspection standards were overshadowed by the vehicle purchase price! 3. I called to talk with someone in the warranty department about potential coverage and left several messages, but I never received a callback! Unfortunately, this is the only Maserati Dealership in the Jacksonville area. GREAT VEHICLE, BUT BAD SERVICE!!! More
by LACarlos D. Knighten
Employees Worked With
Pavlo (UNK Last Name)
